AOL Phone Number

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800-827-6364
Customer service
Current Wait: 25 min (11m avg)
Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am
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Reasons customers like you called recently

the phone numbers is no longer in use and because of that i can't reset my password
i can't access my account ,i forgot my password and the numbers that is registrad is no...
Since my email was hacked & with your help I changed my password, I have received NO emails.
I don't know if this is the place to complain but I want to report a problem with a ven...
How do I block an email address ?
Aol fax number not working
Change in phone number and password
Good evening my name is Louise price the reason why I'm texting you is because I ordere...
Good evening my name is Louise Price and I ordered a ** inch wall mount fireplace in Bl...
I have not received my wall mount fireplace the color is black the price is $**.** it i...
This is the contents of an email I received:**FINAL REMINDER*Dear user.* *We are closin...
My account has been "blocked" from making any comments on published articles on AOL...t...
I most recently sent my inbox mail to trash
Two years ago I changed my aol account password and I forgot it and the phone numbers I...
I am blocked from signing in to my AOL mail. The password help steps online don't work...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on AOL's Phone-Based Customer Care

AOL is one of the oldest online services companies in the United States. It provides email services, Internet services and online forums and discussion groups to its members. With millions of users, it isn't surprising that AOL gets many requests for customer service each and every day.

Why Do People Call AOL Customer Support?

People call AOL for a range of reasons, including:

  • Help setting up new accounts
  • Help with changing or canceling accounts
  • Addressing billing issues
  • Reporting fraud or abuse
  • Technical support and troubleshooting

Best Practices for Calling AOL Customer Service

There are several things that you can to ensure that your call to AOL goes well and that you achieve a quick resolution to your issue:

Before calling, make sure you have the right number. AOL still provides Netscape support and there is a different number for these accounts. In addition, there are other numbers for Spanish language and TTY (hearing impaired services) support.

Call during support hours. Technical support is 24/7 for paid subscribers. Other requests are handled during different days and times.

Have documentation relevant to your case handy. If you are calling about a technical issue, be in front of your computer or have your device handy so that you can troubleshoot along with the representative. If you are calling about a billing issue, have your statements or invoices nearby.

Have a way of taking notes during your call. These can come in handy if you have to escalate your case.

How do Consumers Feel About Calling AOL Customer Service?

Customers are reasonably happy with AOL customer service. As a legacy Internet company, AOL has a lot of experience working with people who aren't technically savvy. AOL also values its customers and wants to keep them with the company.

What Kind of Issues can AOL Customer Service Representative Resolve?

As an entirely online company, AOL customer service representatives are able to resolve most issues, including billing issues, technical problems and issues of fraud. They are also able to process appeals of suspended and canceled accounts.

What Can't Be Resolved With a Call to AOL Customer Service?

Because of the social nature of AOL, it is impossible for the company to referee conflicts between members. Unless another member's conduct violates AOL's terms of service, an AOL representative won't be able to have that person suspended or banned from the platform.

Another issue that an AOL customer service representative won't be able to resolve is if the AOL software or its platform are incompatible with your computer, devices, or operating system. While the representative may be able to help you troubleshoot to determine whether technical problems are caused by an incompatibility, he or she may only be able to suggest a possible workaround or that you use a different device or OS.

What Should You Do If You Have an Unsuccessful Call with AOL?

If you get off the phone with an AOL representative and feel as though your question was not answered or your issue was not resolved, don't give up. You may still have options.

Review your call notes. If you didn't take notes, write down or type out what you remember from the conversation. Take note of any areas of possible miscommunication so that you can address these issues in your next call to AOL.

Next, call AOL back. The next AOL customer service representative that you speak to may have more experience or better training. This could enable him or her to understand your concerns and provide a satisfactory solution.

If the second call does not resolve your situation, try contacting AOL through its other customer service options. AOL does offer a live chat option, along with e-mail support, both of which have the advantage of providing you with a transcript of your conversation. Another option is to request help from AOL via its social media accounts.

Customer Number 800-827-6364 - by the Numbers

Numero di telefono da comporre800-827-6364
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven 8: 00-20: 00 EST
Il momento migliore per comporre il numero08:15
Naviga nel labirinto del telefono verso un essere umanoSegui le istruzioni
Attesa media
Attesa corrente25
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, chat, web
Qualità della comunicazione84%
Qualità dell'aiuto67%
Voti dei clienti3,133
Ultimo aggiornamento delle informazioniThu Sep 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

AOL's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di AOL, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un AOL agente. Questo numero di telefono è il miglior numero di telefono di AOL perché 113,436 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-827-6364 includono Hacked Account, Recover Account, Reset Password, Cancel Account, Refund a Charge e altri problemi relativi al servizio clienti. Il call center AOL in cui chiami ha dipendenti da New Mexico, Oklahoma, Florida, India ed è aperto Mon-Fri 8am-8pm EST in base ai clienti. In totale, AOL ha 2 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di AOL, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting AOL - by phone or otherwise

Sebbene 800-827-6364 sia il miglior numero verde di AOL, ci sono 4 modi totali per metterti in contatto con loro. Il secondo modo migliore per parlare con il proprio team di assistenza clienti, secondo altri AOL clienti, è chiamare il loro numero di telefono 866-401-3158 per il loro reparto Servizi per i membri. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite 866-401-3158 per Servizi per i membri. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare AOL, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for AOL.

What is GetHuman's Relationship to AOL?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AOL. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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AOL Contact Info

All AOL contacts
AOL Numero di telefonoBEST
AOL Live Chat
AOL Help desk
General customer information

Other Toll-free & Customer Numbers

Servizi per i membri866-401-3158

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