General Motors Phone Number

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800-462-8782
Customer service
Current Wait: 19 min (11m avg)
Hours: Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Premere 0 a ciascun prompt, ignorando i messaggi.
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Reasons customers like you called recently

I have a letter from the Social Security Administration explaining that I have a potent...
I HAVE A GMC TERRAIN ****, MY GPS WENT BAD AND NO LONGER USEABLE, AND I TRIED TO CONTAC...
Policy ******* I'm reaching out on behalf of my mom, she owns a **** Denali Acadia.* It...
Can I take my **** silverado to a reliable repair shop for a oil change and not damage...
looking for pistons GM-E**** or ******** for v* marine diesel turbo *.*l or *.*l engine...
Have a GM marine diesel turbo v* *.* L or *.*L cast number *** round **** or **** look...
I have gotten nothing but a complete run around with GetHuman. This has nothing to do w...
Numerous problems with turbo chevy trax you can hAve it back it's junk
Today ( **-**-****) I saw a GM commercial television. It simply stated:.. General Motor...
Battery was changed now theftlock on my nav backup camera stereo system
I would like to speak on the phone with technical support regarding the *.* liter V* en...
I am one mad custumer , all I want to know is what my pay off is
What year is compatible with **** Cadillac Escalade
What year is compatible with **** Cadillac Escalade truck
Hello good morning I have a **** Cadillac Escalade I want to know what year can I take...
See more recent reasons for calling

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Our Editor's Notes on General Motors's Phone-Based Customer Care

General Motors, also known as GM, is a major US automobile manufacturer that sells its vehicles internationally. As one of the largest companies in the United States, it isn't surprising that General Motors gets many calls to its customer service department each and every day.

Why Do People Call General Motors Customer Support?

Customers call General Motors customer support for a range of reasons, including:

  • Information about buying a new vehicle
  • Technical support for using a General Motors website
  • Questions about a vehicle currently owned by the customer
  • Help with financing or current credit accounts

Best Practices for Calling General Motors Customer Service

There are several things that you can do to help ensure that your call to General Motors customer service is handled quickly and professionally:

  • As is true for many large companies, General Motors has many divisions, each with its own customer service department. Visit the General Motors' "Contact Us" page and look up your vehicle by name. From there, you'll be able to find a selection of phone numbers. Choose the one that best suits your question.
  • Have all relevant documentation handy when calling. Documentation might include purchase contracts, warranties and invoices, along with billing statements. You should also have handy any communications between you, GM and your dealership.
  • If you are seeing technical support in using General Motors' website, be in front of your computer or have a device handy so that you can troubleshoot along with the customer service agent.
  • Have some way of taking notes during your call.

How do Consumers Feel About Calling General Motors Customer Service?

There appears to be a fair level of satisfaction with General Motors' phone-based customer service. There are few, if any, major complaints online about the level of service received.

What Kind of Issues can General Motors Customer Service Representative Resolve?

General Motors can resolve a range of issues, including answering questions about vehicles, referring you to authorized dealers, addressing technical support issues when using online services and investigating queries about billing and financing.

What Can't Be Resolved With a Call to General Motors Customer Service?

While GM's customer service agents may be able to offer advice on using your vehicle's features, telephone staff can't perform repairs for you and will have to refer you for assistance in keeping with your warranty.

If you are having a conflict with your dealership, a General Motors customer service representative may be able to take a report, but it is unlikely that he or she can referee an ongoing dispute.

What Should You Do If You Have an Unsuccessful Call with General Motors?

If you get off the phone with General Motors customer service and feel as though your issues were not resolved, don't fret. You may still have options.

  • First, review the notes that you took during your call. Doing this could help you identify areas of miscommunication that led to the failure of your first conversation.
  • Next, call GM customer service back. Keep in mind that customer service representatives have different levels of experience and training. The next General Motors customer service agent that you speak to may be better able to understand your questions and resolve your concerns.
  • If a second call to General Motors customer support doesn't resolve your problem, try a different way of getting in touch. GM customer service contact options vary by brand, but in some cases, you can use live chat to connect with a customer service representative. Another option is to write a letter via postal mail.
  • Another alternative to dealing with GM customer service directly is to contact your dealership. The dealership manager may be willing to advocate for you.

Customer Number 800-462-8782 - by the Numbers

Numero di telefono da comporre800-462-8782
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Gio 7: 00-20: 00, Ven 7: 00-19: 00, Sab 7: 00-16: 00 CST
Il momento migliore per comporre il numero08:15
Naviga nel labirinto del telefono verso un essere umanoPremere 0 a ciascun prompt, ignorando i messaggi.
Attesa media
Attesa corrente19
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, web, chat
Qualità della comunicazione76%
Qualità dell'aiuto57%
Voti dei clienti4,461
Ultimo aggiornamento delle informazioniMon Nov 29 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

General Motors's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di General Motors, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un General Motors agente. Questo numero di telefono è il miglior numero di telefono di General Motors perché 35,052 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-462-8782 includono Where to buy, Complaint, Repairs, Returns e altri problemi relativi al servizio clienti. Il call center General Motors in cui chiami ha dipendenti da Michigan ed è aperto Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST in base ai clienti. In totale, General Motors ha 1 numero di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di General Motors, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting General Motors - by phone or otherwise

Sebbene 800-462-8782 sia il miglior numero verde di General Motors, ci sono 3 modi totali per metterti in contatto con loro. Il modo migliore per parlare con il loro team di assistenza clienti potrebbe essere semplicemente quello di dire a GetHuman del tuo problema e farci provare a trovare il modo migliore per contattarli o trovare aiuto per quel particolare problema. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite Online Help per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare General Motors, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for General Motors.

What is GetHuman's Relationship to General Motors?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like General Motors. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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General Motors Contact Info

All General Motors contacts
General Motors Numero di telefonoBEST
General Motors Live Chat
General Motors Help desk
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