Google is one of the largest technology companies in the world. It primarily offers Internet services, such as its search engine, productivity apps as well as the Android smartphone platform.
Google does not offer significant phone-based customer support, preferring to deal with customers via email and other online mediums. However, there are a few divisions at Google that do provide customer service by phone.
People call google customer support for a range of reasons, including:
In most cases, when individuals call a published google customer support number, they will be directed to a phone menu that provides a recorded message directing the caller to a website that provides further information. You can typically find this information on your own, however, through Google's support website.
Generally, only business-to-business services, such as Google Merchant Center, offer phone-based support. Some of those services provide customers with a number they can call, while Google G Suite offers an online callback service.
Note: Some consumer advocates and journalists have noted that there are some fraudulent companies that advertise Google customer service phone numbers. If you call these numbers, the person who answers may try to trick you into providing personal information that can be used to hijack your accounts or steal your identity.
Unless you are calling one of the few divisions that allows you to call for service, be advised that calling Google directly will only take you to a voicemail menu that will advise you to visit a website. Have pen and paper handy: You'll need it to write down the website address that the system provides you.
If you are calling Google directly or requesting a callback for services that provide phone-based support, do the following:
Many users of Google services are upset that Google does not provide phone-based customer service to most of its customers. However, there are reports that Google is generally responsive to online requests for support, though it can take a bit of time to achieve a resolution.
Calls to customer support for Google's business services are generally handled professionally and these callers report satisfaction with the level of service received.
A Google customer service representative can handle most issues that B2B services customers experience, including technical issues, billing concerns, and answering questions about appropriate products and services.
Google's services are primarily offered online, so there is little that can't be addressed by phone. Individuals who are calling about problems with their Android operating system may need to visit a repair center or phone retailer to deal with potential warranty or hardware issues.
If you get off the phone with a Google customer support agent and feel as though your situation wasn't handled correctly, don't give up. You still have options.
Your first step should be to review any notes you took during the call. Try and see if there was a misunderstanding somewhere: If so, you can mention this to the next person you speak to.
Next, call Google back or, if you are calling about a G Suite account, request another callback. Explain your situation to the agent, who may have the experience or training to provide you with a satisfactory resolution.
If the second call doesn't work, try another way of getting in touch with Google. One option is to use Google's live chat option for G Suite accounts. Another is to send an email asking for help. Both of these options have the benefit of providing you with a transcript of your communication, which can come in handy if you have to escalate your case.
Questo è il miglior numero di telefono di Google, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Google agente. Questo numero di telefono è il miglior numero di telefono di Google perché 211,146 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. Sfortunatamente, nessun Google agente del servizio clienti risponde al telefono, quindi abbiamo compilato altri modi per risolvere i problemi più comuni per i quali i clienti chiamano 650-253-0000, tra cui Recover Account, Update Account Information, Technical Support, Complaint, Refund or Suspicious Charges e altri problemi relativi all'assistenza clienti. Il call center Google in cui si chiama riceve risposta dal loro IVR o dal sistema di menu del telefono robotico che ovviamente è aperto 24/7. In totale, Google ha 2 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Google, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.
Mentre 650-253-0000 è il miglior numero verde di Google, ci sono 5 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Google clienti, è chiamare il loro 866-246-6453 numero di telefono per il loro Assistenza AdWords dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via Online Help per Technical Support. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Google, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Google.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Google. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Verizon FiOS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Capital One Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Verizon FiOS or Capital One. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.