IBM is a technology company that manufactures mainframe computers and software. The company also offers consulting and hosting. As one of the oldest and largest tech companies in the world, it isn't surprising that IBM gets lots of calls for customer support each and every day.
Why Do People Call IBM Customer Support?
People call IBM customer support for a range of reasons, including:
Best Practices for Calling IBM Customer Service
There are several things that you can do to help ensure that your call to IBM customer service is handled quickly and professionally:
How do Consumers Feel About Calling IBM Customer Service?
IBM now sells directly to businesses so there isn't a huge amount of data online or in the media about how callers feel about IBM customer service. It does appear that the business customers who call IBM are generally satisfied with the level of support they've received.
What Kind of Issues can IBM Customer Service Representative Resolve?
IBM customer service representatives can address most customer issues, including questions about products and services, account issues, billing questions, and assisting with troubleshooting.
What Can't Be Resolved With a Call to IBM Customer Service?
While an IBM customer service representative may be able to provide troubleshooting and remote technical support, there may be some problems that require a visit from a qualified technician.
Another issue that might be difficult to resolve over the phone is an incompatibility between IBM hardware and software and any computers, peripherals or third-party software packages that your company also uses. While the customer service rep may be able to provide suggestions regarding workarounds, in the end, the incompatibility may be something that is unresolvable.
What Should You Do If You Have an Unsuccessful Call with IBM?
If you get off the phone with an IBM customer service representative and feel as though your questions were not answered or your issues were not resolved, don't fret. You may still have options.
Questo è il miglior numero di telefono di IBM, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un IBM agente. Questo numero di telefono è il miglior numero di telefono di IBM perché 6,516 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-426-4968 includono Where to buy, Complaint, Technical support, Repairs, Returns e altri problemi relativi al servizio clienti. Invece di provare a chiamare IBM, ti consigliamo di comunicarci quale problema stai riscontrando e quindi eventualmente contattarli via telefono o web. In totale, IBM ha 4 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di IBM, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.
Mentre 800-426-4968 è il miglior numero verde di IBM, ci sono 5 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri IBM clienti, è chiamare il loro 800-426-7378 numero di telefono per il loro Supporto tecnico dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via 800-426-7378 per Supporto tecnico. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare IBM, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for IBM.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like IBM. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.