Liberty Mutual Phone Number

Call Liberty Mutual customer service faster with GetHuman

888-398-8924
Customer service
844-201-9420
nuovi clienti
Current Wait: 4 min (3m avg)
Hours: Mon-Fri 8am-10pm, Sat 8am-8pm, Sun 11am-5pm EST; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Premere 4, quindi 0, quindi #

Reasons customers like you called recently

Need to modify my homeowners policy and add renters insurance.
I want to talk to live person about an issue on liberty mutual
I've got auto pay and my insurance wasn't taken out yet.can you handle that please
Need to get verification of bill amount
Bodyshop opening claim for damaged vehicle
My insurance premium increased and I don't know what the reason for the increase. Plea...
Moving drop renters insurance
One of your customers hit us. I filed a claim but want to talk to a representative
Stolen Car. Need to report to insurance company
I sent in my coordination of benefits -auto no fault health insurance, my policy is sho...
A car covered under your insurance hit and damaged our truck
Locked out of account and need to change the password to get access back into my online...
I need to cancel my policy AOS-***-******** and can't do it on line. **Tyler Tryon ****
I recently switched vehicles which updated my policy. The representative I spoke with s...
i need to change my policy date
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Liberty Mutual's Phone-Based Customer Care

Liberty Mutual is an insurance company that operates in the United States. As the third-largest property and causality insurer in the country, it isn't surprising that it receives a lot of customer service calls each and every day.

Why Do People Call Liberty Mutual Customer Support?

People call Liberty Mutual customer support for a range of reasons, including:

  • Starting, changing or canceling insurance
  • Questions about available coverage
  • Help with getting repairs or estimates
  • Tracking or appealing a claim
  • Website technical support
  • Filing a complaint about a Liberty Mutual employee or insurance agent.

Best Practices for Calling Liberty Mutual Customer Service

  • Make sure you are calling the correct number. Liberty Mutual has numbers for general customer service as well as roadside assistance for its auto insurance policyholders.
  • Get relevant documentation together before placing your call. Documentation may include your account ID, insurance policies, contact information for lawyers, drivers, or contractors, as well as correspondence between you and Liberty Mutual or your insurance agent.
  • Make sure you can take notes during your call. These can come in handy later on if you have to connect with Liberty Mutual multiple times about your case.

How do Consumers Feel About Calling Liberty Mutual Customer Service?

Liberty Mutual policyholders appear to be generally satisfied with the level of service that they've received from the company's customer service department. There does not appear to be a pattern of complaints online.

What Kind of Issues can Liberty Mutual Customer Service Representative Resolve?

Liberty Mutual customer service representatives can resolve a range of issues, including providing callers with information about their coverage, checking on the status of claim processing and assisting with updating personal information.

What Can't Be Resolved With a Call to Liberty Mutual Customer Service?

The customer service agents at Liberty Mutual do not make decisions about policy or claim approvals. In addition, they do not set pricing for insurance premiums. While you may be able to request an investigation into a denial or a change in premium price, the customer service representative will not be able to change a decision made by the company's analysts.

Customer support agents also can't resolve issues between you and a third-party in a claim. While this is frustrating, it's important to not take out your anger on the agent.

What Should You Do If You Have an Unsuccessful Call with Liberty Mutual?

If you get off the phone with Liberty Mutual customer support and feel as though your issue was not handled correctly or that your questions were not given the attention they deserved, don't give up. You have options for resolving your case or getting the guidance you need.

Begin with reviewing the notes that you took during your call. You may be able to identify areas of miscommunication or misunderstanding that ended up derailing the call. If you didn't take notes, write down what you remember from the call.

Next, call Liberty Mutual back. Customer service agents have different levels of experience and training, which means that the next person who takes your call may be in a much better position to address your concerns.

If another call to Liberty Mutual is not successful, try other ways of connecting. Log into your Liberty Mutual online account and submit a request from your dashboard. Another option is to reach out through one of Liberty Mutual's social media profiles. Both of these options have the benefit of providing you with a written transcript of the communication, which could be helpful if you have to escalate your case.

Another option is to contact your insurance agent and ask for an intervention. He or she may be able to advocate for you with Liberty Mutual and help you get the resolution you desire.

Customer Number 888-398-8924 - by the Numbers

Numero di telefono da comporre888-398-8924
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven 8: 00-22: 00, Sab 8: 00-20: 00, Dom 11: 00-17: 00 EST
Il momento migliore per comporre il numero09:00
Naviga nel labirinto del telefono verso un essere umanoPremere 4, quindi 0, quindi #
Attesa media
Attesa corrente4
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, web
Qualità della comunicazione78%
Qualità dell'aiuto74%
Voti dei clienti277
Ultimo aggiornamento delle informazioniMon Oct 18 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Liberty Mutual's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Liberty Mutual, l'attesa attuale in tempo reale in attesa e gli strumenti per saltare direttamente quelle linee telefoniche per arrivare direttamente a un agente Liberty Mutual. Questo numero di telefono è il miglior numero di telefono di Liberty Mutual perché 6,132 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito un feedback. Problemi comuni risolti dall'unità di assistenza clienti che risponde alle chiamate a 888-398-8924 includono Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage e altri problemi del servizio clienti. Piuttosto che provare a chiamare prima Liberty Mutual, considera prima di descrivere il tuo problema; da ciò potremmo essere in grado di consigliarti un modo ottimale per contattarli via telefono o web. In totale, Liberty Mutual ha 4 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Liberty Mutual, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Liberty Mutual - by phone or otherwise

Sebbene 888-398-8924 sia il miglior numero verde di Liberty Mutual, ci sono 5 modi totali per metterti in contatto con loro. Il secondo modo migliore per parlare con il proprio team di assistenza clienti, secondo altri Liberty Mutual clienti, è chiamare il loro numero di telefono 844-201-9420 per il loro reparto nuovi clienti. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite 844-201-9420 per nuovi clienti. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Liberty Mutual, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Liberty Mutual.

What is GetHuman's Relationship to Liberty Mutual?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Liberty Mutual. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Liberty Mutual Contact Info

All Liberty Mutual contacts
Liberty Mutual Numero di telefonoBEST
Liberty Mutual Help desk
General customer information

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!