Lyft Phone Number

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Reasons customers like you called recently

I didn't received money which have refunded by amazon...
yes i need to schedule a ride but on the appt on my phone its not showing up for me t...
My credit card has bee flagged for fraudulent charges. There has been attempts to charg...
I would like to know why Lyft does not send confirmations to riders who book rides in a...
I gave the wrong email address for a gift card need it today for the person it was purc...
Hi i waited. ** minutes. For my driver. Like a fool.. N all of a sudden. Damm driver...
The app is not working and there is no help option for this! I need to talk with a hum...
Im trying to find out what city a lyft was purchased with my debit card. I have the i.d...
Hello *Is this possible we can add a yellow cab in Lyft account.
Received email from lyft. Please call ***-***-&***
My promo was expired too soon and I was not able to use my codes
Someone is using my card to get rides and i would like to know who and where there going
My driver account hold
I got charged for a Lyft twice on October *nd and today October **th and I did not take...
I have a new *** ford. Can u use someone with that kind of room. I live by Palm Springs...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Lyft's Phone-Based Customer Care

Lyft is a rideshare company that operates in the United States and Canada. The company has a particularly significant presence in the U.S., so it is not surprising that there are many people who try getting in touch with Lyft each and every day.

Like many Internet-native companies, Lyft offers only limited phone support, preferring to interact with riders via its app, social media accounts, or website. While it is possible to receive phone-based customer support, calls must be initiated through Lyft's app.

Why Do People Call Lyft Customer Support?

Riders call Lyft customer support for many reasons, including:

  • Driver complaints or concerns
  • Questions about credit card charges
  • Questions about the specific fare amount charged
  • Technical support
  • Questions about coverage in a specific area
  • Lost property questions
  • Lyft Pink program questions

Lyft offers a detailed website that offers information and answers to many questions. If you are frustrated about not being able to call Lyft directly, a visit to the website might be a good idea.

Best Practices for Calling Lyft Customer Support

Because Lyft does not have a phone number that you can call for customer support, you'll need to request help through their app. To do this, you'll need enter the app and answer a series of questions. While it may be possible to request a call if you have a major safety issue, Lyft support is via email only. If you do have an urgent safety issue, you may be asked to enter your cell phone number so that a member of the Lyft team can call you back.

The Lyft app also has an in-car safety feature that will connect you with ADT security professionals who can contact 911 on your behalf. This service has a silent option that signals ADT that you cannot speak. ADT will then inform local law enforcement of your car's location so that you can get help.

How Do People Feel About Their Calls to Lyft Customer Service?

Many people have expressed frustration at Lyft's failure to offer phone-based customer service and are unhappy with being primarily relegated to text and email-based support. However, some people have noted that Lyft's responses to concerns seem to come from human beings who don't simply offer scripted responses.

Media Reports

Some media reports have focused on Lyft failing to appropriately address driver safety concerns, even when a rider was potentially in danger. In one case, a driver became aggressive with a female rider who ended up having to jump out of a moving vehicle. She reported the incident to Lyft, yet was still charged for the ride.

What Kind of Issues Can Lyft Address Via Phone-Based Customer Support?

Lyft offers phone-based customer support to riders under very limited circumstances, primarily around urgent safety issues. If you are a rider in a Lyft vehicle and have reason to believe that your driver, or the driver's vehicle, presents a danger to the public, you should report the situation to 911 and then contact Lyft through its app-based help service. Request a call and explain what happened to the representative.

What Issues Can't Be Resolved Over the Phone with Lyft?

Other issues, such as customer service, complaints about drivers that aren't urgent or that affect public safety, credit card disputes or general questions must be handled via Lyft's app-based customer service.

What Do I Do if Unhappy with a Call to Lyft Customer Service?

If you end a call with Lyft customer support and still feel as though your concerns have not been resolved appropriately, there are several things that you can do to address the situation.

  • Safety situations are serious. If you feel that Lyft has not addressed your concerns and feel that an urgent issue of public safety remains, contact law enforcement in your area.
  • Try contacting Lyft again. A different representative may have more training or education and could help resolve your concern.
  • Contact Lyft through its social media platforms. A social media specialist may be more receptive and proactive. Text-based communications have the advantage of providing you with a record of your communication, which can be useful if you have to escalate your case.
  • If your city has a government agency with oversight over rideshare services, file a complaint with that agency. While agency workers may not be able to address your individual concern, enough complaints against Lyft or a Lyft driver may result in Lyft taking action to resolve the situation.
  • Try sending Lyft a letter via postal mail. While this is time-consuming and you may not receive a quick response, it may be an effective way of demonstrating that the matter concerns you and that you want to see it addressed.

Lyft's Best Toll-Free/800 Customer Phone Number

Sei venuto qui per vedere il numero di telefono di Lyft, l'attesa in tempo reale in attesa e un modo per saltare direttamente attraverso le linee telefoniche per arrivare direttamente a un agente Lyft. Ci sono buone e cattive notizie: la cattiva notizia è che non hanno un numero di telefono, ma il bello è che sappiamo comunque come contattare Lyft e aiutarvi a risolvere il problema. Negli ultimi 18 mesi, 564,714 clienti come te sono venuti alla ricerca di un numero di telefono per Lyft e ci hanno aiutato a confermare di non averne uno. I motivi comuni che le persone cercano di chiamare il Lyft dipartimento dell'assistenza clienti includono Problem With the App, Left Something In Ride, Dispute a Charge, Problem With a Ride, Deactivated Account e altri problemi con il servizio clienti. Invece di provare a chiamare Lyft ti consigliamo di comunicarci quale problema stai riscontrando e quindi eventualmente contattarli via web o twitter. Purtroppo, al momento Lyft non ha numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Lyft, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Lyft - by phone or otherwise

Mentre Lyft non ha un numero verde, ci sono 3 modi totali per contattarli. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Lyft clienti, è informare GetHuman del problema sopra riportato e farci trovare qualcuno che ti aiuti. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via Online Help per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Lyft, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Lyft.

How GetHuman Helps If Lyft Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Lyft, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Sony Phone Number page. Or our Optus - Faults Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Lyft customers like yourself.

What is GetHuman's Relationship to Lyft?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Lyft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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