Toshiba Phone Number

Calling Toshiba customer service faster by GetHuman

800-631-3811
Customer service
Current Wait: 5 min (3m avg)
Hours: Mon-Fri 8am-8pm CST; best time to call: 2:30pm
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Get to a live person fastest: Per assistenza con i laptop, premere 3 per il supporto TV
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Reasons customers like you called recently

Hello sir mere pass toshiba regza lcd hai usme pandrive kese connect hogi
My remote doesn't work I need a new remote for my **" Toshiba flat screen TV
I am needing assistance knowing what to do to make sure my system files and other folde...
The remote has been updating for over an hour.
I need tech support for my Toshiba satellite laptop. I am having issue with high cpu usage.
Black screen - no sound, unable to change channels, no picture. My is relatively new.
Returning faulty TV is it possible for you to send box for safe transportation...
Returning TV can you send box
Can't record with recorder.
Power on red light states blinking screen flashes for one sec.then goes black screen
I tried to start up my "satellite L***D-S****" toshiba laptop when i ran into the "your...
Help with audio connections
Im keep getting an edit.. an operating system wasnt found but my internet is on...
Im keep getting an edit.. an operating system wasnt found but my internet is on... ive...
my tv has a code I know nothing about
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Toshiba's Phone-Based Customer Care

Toshiba is a major international manufacturer of technology and electronics. Much of its production is geared toward industry and business, but the company still sells some consumer products, such as air conditioners and kitchen appliances, in the United States and Canada through its Toshiba Lifestyle brand.

Why Do People Call Toshiba Customer Support?

People call Toshiba customer support for a range of reasons, including:

  • Getting information about Toshiba products
  • Finding authorized retailers or repair companies
  • Locating parts for Toshiba products
  • Troubleshooting or technical support
  • Warranty claims

Best Practices for Calling Toshiba Customer Service

There are several things that you can do to help ensure that your call to Toshiba customer service is handled quickly and professionally:

Call the correct number. There are different numbers for US and Canadian customer service call centers

Call during business hours: Monday through Friday 8 AM to 6 PM Eastern time and Saturday 9 AM to 4 PM Eastern.

Before calling, gather relevant documentation. This might include make and model numbers for your appliances (which can be found on the product itself or in the product manual), order receipts, the name and contact information for the retailer that sold you the product, and previous communication between you and Toshiba regarding your issue.

If you are calling about a malfunctioning product, be in the same room as the product so that you and the customer service representative can troubleshoot together.

Have some way of taking notes during your call. Call notes can be helpful if you have to speak to more than one person about your concern or if you have to escalate your case.

How do Consumers Feel About Calling Toshiba Customer Service?

Consumer reports on Toshiba's customer service appear to be a mixed bag. Some feel that the company's representatives are excellent, while others complain of rude and inadequate service.

What Kind of Issues can a Toshiba Customer Service Representative Resolve?

Toshiba's customer service representatives can address a range of issues, including questions about product benefits and features, referrals to retailers and service providers, warranty claims, and can provide basic troubleshooting and technical support.

What Can't Be Resolved With a Call to Toshiba Customer Service?

Toshiba customer service can provide basic troubleshooting help but you will need to physically return a product, or send it to an authorized repair center, if something is seriously wrong.

Because Toshiba sells through third-party retailers, keep in mind that a customer service agent may have limited ability to mediate disputes between customers and other businesses. 

Toshiba used to sell a larger range of products in the United States. Calling about a product that is no longer sold or supported in the United States may result in frustration as customer service may not be able to assist you.

What Should You Do If You Have an Unsuccessful Call with Toshiba?

If you get off the phone with Toshiba and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options:

First, review your call notes. If you didn't take notes during your call, write down or type out what you remember from the conversation. This process can help you identify potential areas of miscommunication or misunderstanding.

Next, call back. Explain to the representative that this is your second call about an issue. Describe the problem, what went wrong with the first call and your preferred resolution. This will help the agent understand your situation and he or she can work with you to craft an appropriate solution.

If a second call is ineffective, try getting in touch with Toshiba in another way. You can send an email to the company through your own email program or through Toshiba's online form. Another option would be to try to connect via one of the company's social media profiles.

If working with Toshiba directly isn't getting you the results you desire, contact the retailer that sold you the product. The company may be willing to advocate on your behalf or resolve the issue itself as a goodwill gesture.

Customer Number 800-631-3811 - by the Numbers

Numero di telefono da comporre800-631-3811
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-ven 08:00-20:00 EST
Il momento migliore per comporre il numero14:30
Naviga nel labirinto del telefono verso un essere umanoPer assistenza con i laptop, premere 3 per il supporto TV
Attesa media
Attesa corrente5
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, chat, web
Qualità della comunicazione90%
Qualità dell'aiuto89%
Voti dei clienti676
Ultimo aggiornamento delle informazioniThu Apr 15 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Toshiba's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Toshiba, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Toshiba agente. Questo numero di telefono è il miglior numero di telefono di Toshiba perché 9,138 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-631-3811 includono Technical Support, Account Access, Track a Package, Refund a Charge, Return an Order e altri problemi relativi al servizio clienti. Invece di provare a chiamare Toshiba, ti consigliamo di comunicarci quale problema stai riscontrando e quindi eventualmente contattarli via telefono o chat o web. In totale, Toshiba ha 5 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Toshiba, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Toshiba - by phone or otherwise

Mentre 800-631-3811 è il miglior numero verde di Toshiba, ci sono 7 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Toshiba clienti, è chiamare il loro 800-457-7777 numero di telefono per il loro Assistenza clienti per computer e tablet dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via Live Chat per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Toshiba, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Toshiba.

What is GetHuman's Relationship to Toshiba?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Toshiba. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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