Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Assistenza clienti833-926-3027 · New Customers
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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

I am cancelling some of my services *) TV-cable *) *nd phone line - cable*What remain...
My service has been acting up
Cannot create an online account
My bill is higher than usual
No internet connection at my home
Fix it to where I can Make payment online
i want to know when my next payment is due and for how much
No access to DVR on a Samsung box
We keep getting calls trying to arrange an appointment. The agent told us to call Optim...
I have no idea how to get my cable servI e. A k on apparently it went out due to a fire...
Channels do not come up and go black. Pictures freeze up *** seconds. Not so great si...
Television is not working it’s saying we’re having connection issues we cannot watch an...
I canceled my service in August. I was charged from Sept to November. There have been...
When i go to router on https:**www.optimum.net*internet*manage-router it says: Sorry, w...
They were supposed to be here between * and ** and they still aren’t here to set up my...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Assistenza clienti
7 min1957
833-926-3027
Chiama per un nuovo servizio
<1 min1508
877-584-2495
Assistenza clienti
<1 min2385
800-877-8849
Servizio clienti Cablevision
2 min1285
http://www.optimum.net/chat
Assistenza clienti
38 min1010
203-847-6666
Acquisto
26 min1187
877-318-2092
Concierge per trasloco e cambio indirizzo
<1 min297
888-715-3291
Concierge nuovo cliente
2 min291
http://optimum.custhelp.com/app/ask
Assistenza clienti
<2 ore2853
917-529-5500
Servizio clienti internazionale
19 min2722

Does GetHuman work with Optimum?

GetHuman does not work with Optimum's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Optimum at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Optimum's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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