Contact Optimum

The best of the 9 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Assistenza clienti
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Optimum:

I need to have a new cablebox remote mailed to my home, the one I am using no longer wo...
I want to cancel my service.
I am calling for my elderly parents who cannot find there account number and we want to...
internet connection running slowly since new modem*router installed. cuts out every few...
Optimum keeps cutting off my internet service and telling me I have wrong equipment.
I have called * times for the same back in July I upgraded my service and was told I wo...
My bill jumped and I'm going to have a hard time paying it till the end of the month. P...
MY bill just jumped and I have no idea how this happened. I want to negotiate this issu...
internet speed is **mbps with a *GB plan (both wireless and wired)
My cable went out and my daughter is on remote learning
need to cancel service today . I am moving out of town
Suspended service. I made a payment through my bank app yesterday. Would like my servic...
For approximately three weeks, (***) ***-**** has not been operable. I have spoken to...
I canceled my service and wasn't able to immediately return my equipment. I was charge...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Assistenza clienti
7 min1954
Assistenza clienti
<1 min2382
Servizio clienti Cablevision
2 min1282
Assistenza clienti
38 min1007
26 min1184
Concierge per trasloco e cambio indirizzo
<1 min294
Concierge nuovo cliente
2 min288
Assistenza clienti
<2 ore2850
Servizio clienti internazionale
21 min2719

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