I got locked out of my account because someone else logged into it and tried to send mo...

GetHuman7590693's Problema di account bloccato con Venmo da luglio 2022

Aiuto per il mio problema Venmo
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Before contacting them, items GetHuman7590693 may need:
Nome sull'account, Numero di telefono sull'account, Indirizzo e-mail sull'account, Indirizzo di fatturazione e Ultime 4 cifre di SSN
Top Tip from another customer
Se l'email e la password vengono modificate nell'account, non è possibile ripristinare l'account. Questa società ha una politica molto severa con il recupero degli account e se qualcosa è diverso, non è possibile recuperare l'account. È necessario disporre dell'email o del numero di telefono originale sull'account.
The issue in GetHuman7590693's own words
I got locked out of my account because someone else logged into it and tried to send money but it didn't work. Venmo asked me to change my password, upload a picture of me with my license and a picture of my license (state ID), so I did, and I responded to the customer service representative that reached out to me. No response. Contacted Venmo through their customer service phone line, got a real person to talk to me, then they hung up on me. I've emailed them (*****@***.com) and through their "Contact Us" portal * times now. No response. I need to get my account unfrozen and I've done everything I'm supposed to do.

GetHuman7590693 did not yet indicate what Venmo should do to make this right.

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Problema dell'account bloccato
Reported by GetHuman7590693
lug 1º, 2022 - un mese fa
Not resolved
Visto finora da 1 cliente
Problema simile a 303 altri
0 clienti che seguono questo


GetHuman7590693 ha iniziato a lavorare su questo problema
lug 1º 2:46pm