AirBnB Phone Number

Calling AirBnB customer service faster by GetHuman

855-424-7262
Customer service
Current Wait: 31 min (20m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Premere 0 # ogni volta che richiede il numero di telefono elencato sul proprio numero di conto, quindi premere 1. In caso di pericolo immediato, chiamare le autorità locali.

Reasons customers like you called recently

A guest came and complained about our property, left the suite, and requested the full...
I want to talk with an agent
I am completing abooking but wheb i add my number it would say it has alrrady been used...
I forgot my password and the number and debit card that is listed on my account is un...
I’m having major issues with your customer service you're costing me tons of money by n...
Dear Sir,**I've beena loyal customer for many years and up untill now I've been very sa...
I have a returning renter who would like to rent our home at Lee's Lonestar Ranch in No...
It appears that person rented out room that I had to cancel. Spoke to and filed a form...
Need to get a gift card and Air BNB site keeps declining
I have booked an Airbnb at Vancouver, British Columbia and there is now travel restrict...
Traveler wishes to cancel reservation
My AB&B host is not responding to rector email. We are supposed to arrive today. Our c...
it's been a while had Airbnb and stopped using it. So I forgot my password and when I w...
Harassed by other guest, called racial slurs, accused me of being ***, said I had aids...
I was wondering I could get a free refund at any point if I book a room?
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on AirBnB's Phone-Based Customer Care

Airbnb is an online lodging broker that connects hosts with guests. With over 2 million people staying in Airbnb lodging every night, it isn't surprising that Airbnb gets a lot of customer service calls.

Why Do People Call Airbnb Customer Support?

People use AirBnB customer support for a range of reasons, including:

  • Questions about bookings
  • Reporting problems with bookings
  • Requesting refunds
  • Assisting guests when accommodations fall through or are not safe
  • Providing assistance to hosts who are having problems with guests
  • Questions about credit or debit card charges

Best Practices for Calling Airbnb Customer Service

Airbnb generally prefers it when guests and hosts work together to resolve problems. If you can't resolve a situation with your host, or you have an issue that has to be resolved by Airbnb itself, you can call its customer service number.

When possible, make sure you have a way to take notes during your call. These notes can come in handy if you need to escalate your case.

Tip: As you pack for your trip, drop a small notepad and pen into your backpack or purse. Having these on hand will make it easier for you to take notes if you have to contact Airbnb or your host.

Also, be aware of your surroundings: If you are unable to get into your accommodation and weather or other circumstances make it unsafe to call Airbnb customer service while outside, find a cafe or another safe place from which to make the call.

How Do People Feel About Their Calls to Airbnb Customer Support?

Airbnb is a rapidly growing company and, as one might expect, has had some growing pains. This has led to media reports of consumer dissatisfaction with AirBnB's customer service team.

One primary area of dissatisfaction is the company's response to travelers who find out after arriving at their destination that the accommodations they booked are unavailable, unsafe or unsanitary.

A traveler may find him or herself stranded while AirBnB customer service representatives try to work with the host or to locate alternative lodging. This can take time, something that often unacceptable to a tired traveler who may not have a safe place to wait for a return call.

It should be noted that there are other, more positive stories about the level of service provided by Airbnb, and many people feel that agents have gone above and beyond while addressing problems.

What Kind of Issues Can Airbnb Customer Support Resolve?

Airbnb customer service can resolve many issues over the phone, including reaching out to hosts regarding issues with accommodations, finding a stranded guest a different place to stay and facilitating refunds.

What Can't Be Resolved by Phone With Airbnb?

There are situations in which AirBnB users may have to scan and upload documents to substantiate a claim or to receive refunds. This has to be done through AirBnB's online system.

In situations where there is a conflict between host and guest and there doesn't appear to be a violation of Airbnb rules, phone representatives may not be able to provide refunds or other compensation to either party. This forces guests to negotiate with hosts directly, something that can be difficult, if not impossible, to do.

What Can I Do If I Am Unhappy With My Call to Airbnb?

If you get off the phone with Airbnb feeling as if you didn't accomplish anything with the call, don't lose heart. There are still things that you can do to achieve an appropriate resolution to your concern.

Before re-contacting Airbnb, review the notes you took during your original call. If you didn't take notes, and it is convenient to do so, write down what you remember from your first call. This information can be helpful when working with a different representative.

Next, call back. Different representatives have different levels of training and the next person you speak to may be better able to understand and address your concerns.

Another option is to use Airbnb's live chat function. This option provides you with a written record of the communication, which is very useful if you have to escalate your complaint, as well as the ability to communicate privately and quietly.

A third option is to email Airbnb customer service. While this may not be the best option if you need immediate assistance, it can be a good way of communicating more complex, but less urgent, concerns.

Airbnb also manages accounts on several social media platforms. You can try to get the attention of one of their social media managers via Twitter, Facebook or Instagram.

Customer Number 855-424-7262 - by the Numbers

Numero di telefono da comporre855-424-7262
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call center24 ore, 7 giorni
Il momento migliore per comporre il numero14:30
Naviga nel labirinto del telefono verso un essere umanoPremere 0 # ogni volta che richiede il numero di telefono elencato sul proprio numero di conto, quindi premere 1. In caso di pericolo immediato, chiamare le autorità locali.
Attesa media
Attesa corrente31
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, web, chat
Qualità della comunicazione37%
Qualità dell'aiuto69%
Voti dei clienti68,968
Ultimo aggiornamento delle informazioniMon Apr 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

AirBnB's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di AirBnB, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un AirBnB agente. Questo numero di telefono è il miglior numero di telefono di AirBnB perché 268,830 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 855-424-7262 includono Refund a Charge, Account Access, Change Booking, Cancel Booking, Missing Payment e altri problemi relativi al servizio clienti. Il call center AirBnB in cui chiami ha dipendenti da Oregon ed è aperto 24 hours, 7 days in base ai clienti. In totale, AirBnB ha 2 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di AirBnB, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting AirBnB - by phone or otherwise

Mentre 855-424-7262 è il miglior numero verde di AirBnB, ci sono 4 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri AirBnB clienti, è chiamare il loro 415-800-5959 numero di telefono per il loro Servizio clienti internazionale dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via 415-800-5959 per Servizio clienti internazionale. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare AirBnB, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for AirBnB.

What is GetHuman's Relationship to AirBnB?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AirBnB. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!