Booking.com Phone Number

Calling Booking.com customer service faster by GetHuman

888-850-3958
Customer service
Current Wait: 14 min (13m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Inserisci il numero di conferma o tieni premuto per un agente

Reasons customers like you called recently

My booking last Spring **** using my American Airlines Advantage account for a hotel at...
I want to cancel an reservation on ****-****
I am ahost on booking.com. my email is *****@***.com. When i try to login it says passw...
I made a booking on ** October at Umoya Cottages via the booking. com app. Money was d...
I have a current reservation at Rancho Manana in Scottsdale AZ*Booking * is...
i have two reservations to cancel
We made a reservation for DoubleTree and how we got into booking.com for Roseann hotel...
I got charged for a room when I was told there wasn't any available, I need the money p...
Super * cant find my booking room that I paid for already
I requested cancel and now I don’t need to
Need to cancel room. Unsafe !!!
I have reservations for ********** and ********** my daughter passed away and I booked...
Yes I want to speak with some one about booking a room
Please cancel our reservations on October **, **** and October **, **** due to sickness...
Is this booking buddies
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Booking.com's Phone-Based Customer Care

Booking.com is an online travel booking agency that lists over 28 million properties. With customers all over the world, it isn't surprising that Booking.com receives a lot of requests for customer service.

Why Do People Call Booking.com Customer Support?

People who are planning trips and vacations contact Booking.com for a range of reasons, including:

  • Technical support in using the Booking.com site
  • Questions about reservations and booking terms
  • Assistance in working with travel vendors (i.e. hotel management)
  • Assistance in changing or canceling reservations

Best Practices for Calling Booking.com Customer Service

Booking.com only provides phone assistance to customers who have booked travel on the site and can provide a confirmation number and PIN when calling in. This information is provided via email after making a reservation.

If you have not made a reservation or don't have your confirmation email, you'll have to use Booking.com's web-based customer service.

In addition to having your confirmation email in front of you, you'll also need any additional correspondence between you and Booking.com or your travel vendor. It's also wise to have pen and paper handy so that you can take notes, including confirmation or cancelation numbers, during your call.

Reminder: Booking.com is a third-party booking engine, not a travel vendor. This means that customer service representatives for Booking.com may be limited as to how much they can do for you. While an agent may be able to intercede on your behalf, you may still find yourself subject to the restrictions placed on your transaction by the vendor itself.

The issue of working with a third-party booking agency can also significantly delay response times, as Booking.com representatives may have to spend time contacting a vendor and then relaying information to you.

How Do People Feel About Their Calls to Booking.com Customer Support?

There seems to be a range of opinions when it comes to Booking.com's phone-based customer service. While there are individuals who are perfectly satisfied with the service they've received, there are also reports of extremely poor service. Common complaints include Booking.com not honoring prices and promotions, as well as failure to complete promised refunds.

Notable Media Cases

A journalist reported multiple cases of Booking.com failures, including quoting a nightly rate for a room and then, with no warning, tripling the rate right before the traveler was set to arrive in town. In another case, Booking.com offered a promotional deal to tourists at a specific location, only to sharply reduce the offer months later leaving travelers scrambling to rethink their budgets.

In both cases, it took third-party intervention to secure acceptable resolutions for both customers.

What Kind of Issues Can Booking.com Customer Support Resolve?

Booking.com customer support can resolve many issues and concerns experienced by travelers who use the Booking.com site. These include questions about bookings that have already been made, questions about changes to reservations, canceling reservations and mediating between vendors and customers.

What Can't Be Resolved by Phone With Booking.com?

Booking.com phone support is not available to those who have not booked travel with Booking.com. Site users who have general questions but do not yet have a reservation must contact Booking.com through its website customer service portal.

Because Booking.com is a third-party booking service, it may not be possible for Booking.com to persuade vendors to provide refunds or other forms of compensation in situations where a transaction agreement makes it clear that the customer is not entitled to a refund or compensation.

What Can I Do If I Am Unhappy With My Call to Booking.com?

If you get off the phone feeling frustrated after a call to Booking.com customer service, don't give up. A resolution may still be possible.

Review the notes that you took during the call. If you weren't able to take notes, do so now. Write down or type out what you remember from your conversation with a Booking.com customer service representative. This information can be useful if you have to escalate your case.

Try calling Booking.com back. You may reach a more experienced or better-trained customer service agent who actually able to provide real assistance.

Another option is to try connecting through Booking.com's customer service portal on its site. Booking.com also has a presence on some social media platforms, including Facebook and Twitter. Social media specialists may be able to assist you.

You might also have better luck contacting the actual travel vendor (hotel, car, airline) to see if its representatives can resolve your issue. Another possibility is contacting your credit card company and initiating a chargeback.

Customer Number 888-850-3958 - by the Numbers

Numero di telefono da comporre888-850-3958
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call center24 ore, 7 giorni
Il momento migliore per comporre il numero14:30
Naviga nel labirinto del telefono verso un essere umanoInserisci il numero di conferma o tieni premuto per un agente
Attesa media
Attesa corrente14
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, email, web, twitter
Qualità della comunicazione50%
Qualità dell'aiuto67%
Voti dei clienti2,641
Ultimo aggiornamento delle informazioniFri Oct 23 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Booking.com's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Booking.com, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Booking.com agente. Questo numero di telefono è il miglior numero di telefono di Booking.com perché 174,768 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 888-850-3958 includono Question About A Booking, Change My Booking, Refund My Booking, Overcharge on Account, Complaint About My Stay e altri problemi relativi al servizio clienti. Il call center Booking.com in cui chiami ha dipendenti da Toronto, Indonesia ed è aperto 24 hours, 7 days in base ai clienti. In totale, Booking.com ha 2 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Booking.com, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Booking.com - by phone or otherwise

Mentre 888-850-3958 è il miglior numero verde di Booking.com, ci sono 5 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Booking.com clienti, è chiamare il loro 203-320-2609 numero di telefono per il loro Servizio clienti internazionale dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via customer.service@booking.com per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Booking.com, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Booking.com.

What is GetHuman's Relationship to Booking.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Booking.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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