Equifax Phone Number

Calling Equifax customer service faster by GetHuman

866-640-2273
Customer service
Current Wait: 30 min (22m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Al prompt, premere 1; quindi aspetta. Per il dipartimento di blocco della sicurezza.

Reasons customers like you called recently

our freeze has not been lifted
Score decrease due to increase use of card
Would like copy of my credit report to dispute inaccuracies
Equifax messed up my file when I changed my name, splitting it into two files. I spoke...
I just paid something on my credit report.How do I get it despuited?
Lift my security freeze
As a result of the unsolicited and unauthorized actions taken in July, I suffered a...
I need to cancel the fraud alert on my account*please stop fraud alert*delete fraud alert
Need to speak with an agent about disputing things on my Equifax credit report
Please take and unfreeze our credit.*We had an propblem last year it is ok now.*Thanks...
I' trying to get a new mart phone through Xfinity Mobile. When they run a credit check...
I was trying to verify my account and I think I answered a question incorrect.
I want to cancel fraud alert from my credit report please
Chase Prime credit card closed the account because they are unable to access Equifax du...
Mi nombre es Jorge diaz quieria informarles q tengo una persona q me est* da*ando el cr...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Equifax's Phone-Based Customer Care

Equifax is one of the three main credit reporting agencies in the United States. Many credit grantors, property managers, landlords and employers use its services to make business decisions. As a result, Equifax receives a lot of calls and requests for customer service each day.

Why Do People Call Equifax Customer Support?

There are many reasons why a person might call Equifax's telephone customer service:

  • Questions about inaccurate information on a credit report
  • Questions about Equifax's credit monitoring service
  • Technical support in using the Equifax website
  • Placing a request for a credit report freeze or hold
  • Filing a report of identity theft
  • Getting information for requesting a personal credit report
  • Disputing a FICO(R) credit score

Best Practices for Calling Equifax Customer Service

Here are some tips for ensuring a productive call to Equifax phone-based customer service:

  • Equifax offers customer service from 8 am to midnight Eastern Time, seven days per week.
  • Check the Equifax website to ensure that you are calling the correct number for your situation or concern. Equifax has multiple customer service departments and each has its own toll free number.
  • When calling, be sure to have relevant documentation in front of you, including your Social Security number or Equifax account number. If you are calling about an error on your credit report, have the report in front of you along with any documentation that backs up your side of the story.
  • Have pen and paper handy so that you can take notes during your call.

A Word About Free Annual Credit Reports

Federal law gives you the right to request one free credit report from each of the major credit bureaus each year. Don't call Equifax for this report, however. The free report can be obtained from annualcreditreport.com by calling 1-877-322-8228.

You also have a legal right to a free credit report under other circumstances, including:

  • An adverse action has been taken against you (such as denying credit, employment or housing applications)
  • You are unemployed and looking for a job
  • You've been victimized by a scam, identity theft or fraud
  • You receive public assistance benefits

If you've already requested your annual reports, you must contact each credit bureau, including Equifax, to receive additional free reports.

How Do People Feel About Their Calls to Equifax Customer Support?

There appears to be a range of opinions on the efficacy of Equifax's customer service. While many people report that Equifax customer service representatives were able to help them in an efficient and timely manner, others have been less helpful.

Typical complaints include long wait times, automated voice systems that are easily triggered by background noise, and representatives who simply give callers a different number to call for assistance. In many cases, real help doesn't seem to be available when some people call Equifax.

What Kind of Issues Can Equifax Customer Support Resolve?

Equifax customer support specialists can address many issues involving Equifax products, such as credit reports and credit monitoring services, as well as placing holds and freezes on reports in situations where identity theft or fraud may be an issue.

Representatives may also be able to assist with disputes to information on credit reports, as well as FICO(R) scores.

What Can't Be Resolved by Phone With Equifax?

Equifax, like any other credit reporting bureau, is a reporting clearinghouse. It does not place information on credit histories, it only reports what creditors are transmitting to Equifax. While Equifax is required by federal law to investigate disputes, it is not authorized to add or remove information except under limited circumstances, which include a creditor authorizing the change or the failure of a creditor to prove that the information is valid.

In some cases, you may have to fax, mail, or upload supporting documentation to Equifax so that it can be reviewed as part of a dispute. Because of all these restrictions and processes, you may not be able to achieve quick results when attempting to dispute information on your credit report.

What Can I Do If I Am Unhappy With My Call to Equifax?

Calls to Equifax don't always go as planned. If you get off the phone with Equifax customer service and feel as though you haven't resolved anything, or are still confused about an issue, don't fret. There are still options available:

  • First, review any notes that you took during your call. These can be useful when escalating your case.
  • Call Equifax back. The next person you speak to might be in a better position to listen to your situation and provide assistance.
  • Get in touch with Equifax via the online forms provided on its website.
  • Send a letter via postal mail, with tracking.
  • Contact the Consumer Financial Protection Bureau, the federal agency that oversees credit bureaus, and file a complaint.

Customer Number 866-640-2273 - by the Numbers

Numero di telefono da comporre866-640-2273
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoServizio Clienti
Orari del call centerLun-Ven 9: 00-17: 00 EST
Il momento migliore per comporre il numero9:05
Naviga nel labirinto del telefono verso un essere umanoAl prompt, premere 1; quindi aspetta. Per il dipartimento di blocco della sicurezza.
Attesa media
Attesa corrente30
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, chat, e-mail, facebook, web
Qualità della comunicazione66%
Qualità dell'aiuto82%
Voti dei clienti68,676
Ultimo aggiornamento delle informazioniSun Oct 18 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Equifax's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Equifax, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Equifax agente. Questo numero di telefono è il miglior numero di telefono di Equifax perché 187,800 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 866-640-2273 includono Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change e altri problemi relativi al servizio clienti. Il call center Equifax in cui chiami ha dipendenti da India, Philippines ed è aperto Mon-Fri 9am-5pm EST in base ai clienti. In totale, Equifax ha 14 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Equifax, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Equifax - by phone or otherwise

Mentre 866-640-2273 è il miglior numero verde di Equifax, ci sono 18 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Equifax clienti, è chiamare il loro 800-846-5279 numero di telefono per il loro Assistenza clienti dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via 800-846-5279 per Assistenza clienti. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Equifax, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Equifax.

What is GetHuman's Relationship to Equifax?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Equifax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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