Etsy is an online marketplace for sellers of handmade crafts, vintage items, and crafting supplies. Products are sold to consumers by independent Etsy.com storefront owners: Etsy is a third-party marketplace and Etsy itself does not create, warehouse or ship any products to customers.
As one of the most successful third-party online marketplaces, it isn't surprising that Etsy gets a lot of requests for customer service. It should be noted, however, that Etsy does not provide phone-based customer service. Those who wish to contact Etsy must open a support ticket.
Why do People Contact Etsy Customer Support?
Contact Etsy customer support for a range of reasons:
Best Practices for Calling Etsy Customer Service
There are several things you can do to help ensure that your request for support from Etsy is handled quickly and professionally:
How do Consumers Feel About Calling Etsy Customer Service?
In general, it appears as though Etsy users are reasonably satisfied with the level of customer support offered by Etsy. Most customer service issues seem to be focused on Etsy sellers, rather than platform management.
What Kind of Issues can Etsy Customer Service Representative Resolve?
An Etsy customer service representative can resolve many issues, including technical issues with the website, billing and payment issues, and addressing disputes between buyers and sellers.
What Can't Be Resolved With a Call to Etsy Customer Service?
Etsy customer service representatives are in a unique position because Etsy is a marketplace Platform and does not directly sell goods to its customers. Disputes that do not fall under Etsy's terms of service may not be resolvable by its customer service department.
Users should also be aware that because there are multiple parties to an Etsy transaction, achieving a resolution may take longer than one might expect from a standard online merchant.
What Should You Do If You Have an Unsuccessful Call with Etsy?
If you are having difficulty resolving an issue through Etsy.com's customer service department, don't give up. You may still have options.
Sei venuto qui per vedere il numero di telefono di Etsy, l'attesa in tempo reale in attesa e un modo per saltare direttamente le linee telefoniche per raggiungere un agente Etsy. Ci sono buone e cattive notizie su questo: la cattiva notizia è che non hanno un numero di telefono, ma il bello è che sappiamo comunque come contattare Etsy e aiutarti con il tuo problema. Negli ultimi 18 mesi, 20,316 clienti come te sono andati alla ricerca di un numero di telefono per Etsy e ci hanno aiutato a confermare che non ne avevano uno. I motivi comuni per cui le persone cercano di chiamare il Etsy reparto di assistenza clienti includono e altri problemi con il servizio clienti. Piuttosto che provare a chiamare prima Etsy, considera prima di descrivere il tuo problema; da questo potremmo essere in grado di consigliarti un modo ottimale per contattarli via web. Purtroppo, al momento Etsy non ha numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Etsy, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.
Sebbene Etsy non disponga di un numero verde, esiste un modo per entrare in contatto con il suo team di assistenza. Il modo migliore per parlare con il loro team di assistenza clienti potrebbe essere semplicemente quello di dire a GetHuman del tuo problema e farci provare a trovare il modo migliore per contattarli o trovare aiuto per quel particolare problema. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite Online Help per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Etsy, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Etsy.
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Etsy, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Metro PCS Phone Number page. Or our Virgin Mobile Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Etsy customers like yourself.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Etsy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.