Etsy Phone Number

Calling Etsy customer service faster by GetHuman

For Customer Service
Their best help: Help desk di Etsy
BETTER: Tell us why you're calling. GetHuman walks you through to resolution with our best tools & follow-up!

Reasons customers like you called recently

I need help returning merchandise I no longer have the packing slip for the purchases I...
I purchased a hartwood gray stove top tray by Hudgins a couple of months ago.*I cannot...
ordered a Halloween Scavenger Hunt on Esty and paid $*.** on OCT. **th. Never received...
Some time ago I ordered many doll clothes. As of today, I have not received the three...
I am trying to find a fur blanket for a king size bed. Could you tell me which one fit...
My account was deactivated suddenly, with no prior mail. I'm not sure what went wrong...
My Account was deactivated with no prior mail. I tried sending them emails regarding th...
I would like to sell my items to Etsy but I don’t know how to go about this
My order was mailed from Australia to the wrong address. Can you re-route it to the ad...
Hi ordered and $** hoodie DOXOlove from dilution about * weeks ago. When I emailed to f...
I cannot access the etsy site for ** days to follow a purchase
Etsy suspended my account and shop owing me money ey over * weeks ago and I am.unable t...
Sir, Bought cowlhide wallet $**.** Did nolt receive it. HAd Jewish stAr. HAve n...
I purchased a product and never received it
Order number ********** - Thanksgiving t-shirt**Didn't get it by Thanksgiving. *Rec'd...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Etsy's Phone-Based Customer Care

Etsy is an online marketplace for sellers of handmade crafts, vintage items, and crafting supplies. Products are sold to consumers by independent Etsy.com storefront owners: Etsy is a third-party marketplace and Etsy itself does not create, warehouse or ship any products to customers.

As one of the most successful third-party online marketplaces, it isn't surprising that Etsy gets a lot of requests for customer service. It should be noted, however, that Etsy does not provide phone-based customer service. Those who wish to contact Etsy must open a support ticket.

Why do People Contact Etsy Customer Support?

Contact Etsy customer support for a range of reasons:

  • Technical support with setting up an Etsy store
  • Assistance with an Etsy account
  • Billing issues
  • Disputes between buyers and sellers
  • Trademark disputes
  • Reporting inappropriate listings

Best Practices for Calling Etsy Customer Service

There are several things you can do to help ensure that your request for support from Etsy is handled quickly and professionally:

  • If your issue is with a seller or buyer, try to work it out with that individual before turning to Etsy.com for support. Keep in mind that Etsy is a marketplace where sellers and buyers meet to do business together. Your quickest route to a resolution is through the other party to your transaction.
  • In cases where your issue is not related to a transaction, or your attempts at resolving the issue on your own haven't worked, you'll need to log into your Etsy account and follow the instructions for completing a support request.
  • Be sure to include documentation of your concern, which may include screenshots, copies of correspondence regarding your case, as well as tracking numbers and billing statements.

How do Consumers Feel About Calling Etsy Customer Service?

In general, it appears as though Etsy users are reasonably satisfied with the level of customer support offered by Etsy. Most customer service issues seem to be focused on Etsy sellers, rather than platform management.

What Kind of Issues can Etsy Customer Service Representative Resolve?

An Etsy customer service representative can resolve many issues, including technical issues with the website, billing and payment issues, and addressing disputes between buyers and sellers.

What Can't Be Resolved With a Call to Etsy Customer Service?

Etsy customer service representatives are in a unique position because Etsy is a marketplace Platform and does not directly sell goods to its customers. Disputes that do not fall under Etsy's terms of service may not be resolvable by its customer service department.

Users should also be aware that because there are multiple parties to an Etsy transaction, achieving a resolution may take longer than one might expect from a standard online merchant.

What Should You Do If You Have an Unsuccessful Call with Etsy?

If you are having difficulty resolving an issue through Etsy.com's customer service department, don't give up. You may still have options.

  • The first thing you should do is review your correspondence with Etsy with an eye toward identifying areas of miscommunication or misunderstanding. If you can identify these areas, you can point them out in future communications.
  • Next, write back to Etsy And explain why the resolution they have offered you is unacceptable. Remain calm, polite and stick to the facts. You may find that further communication will provide you the answers or resolution you seek.
  • If your issue involves a dispute with a buyer or seller, you might want to try contacting that individual again. In some cases, a cooling-off period to a resolution of your issues.
  • Etsy does offer a community forum that is frequented by experienced Etsy.com users. Many people find the form to be very useful when it comes to getting issues resolved or developing new approaches for working with Etsy customer service.

Etsy's Best Toll-Free/800 Customer Phone Number

Sei venuto qui per vedere il numero di telefono di Etsy, l'attesa in tempo reale in attesa e un modo per saltare direttamente attraverso le linee telefoniche per arrivare direttamente a un agente Etsy. Ci sono buone e cattive notizie: la cattiva notizia è che non hanno un numero di telefono, ma il bello è che sappiamo comunque come contattare Etsy e aiutarvi a risolvere il problema. Negli ultimi 18 mesi, 20,316 clienti come te sono venuti alla ricerca di un numero di telefono per Etsy e ci hanno aiutato a confermare di non averne uno. I motivi comuni che le persone cercano di chiamare il Etsy dipartimento dell'assistenza clienti includono e altri problemi con il servizio clienti. Invece di provare a chiamare Etsy ti consigliamo di comunicarci quale problema stai riscontrando e quindi eventualmente contattarli via web. Purtroppo, al momento Etsy non ha numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Etsy, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Etsy - by phone or otherwise

Sebbene Etsy non abbia un numero verde, è anche l'unico modo per contattarli. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Etsy clienti, è informare GetHuman del tuo problema sopra e farci trovare qualcuno che ti aiuti. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via Online Help per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Etsy, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Etsy.

How GetHuman Helps If Etsy Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Etsy, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Xbox Phone Number page. Or our Greyhound Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Etsy customers like yourself.

What is GetHuman's Relationship to Etsy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Etsy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!