Frontier Communications Phone Number

Call Frontier Communications customer service faster with GetHuman

800-921-8101
Customer service
844-578-1807
Chiama per un nuovo servizio
Current Wait: 24 min (6m avg)
Hours: Mon-Fri 7am-9pm, Sat-Sun 8am-6pm EST; best time to call: 8:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Premere 1, quindi quando il menu si avvia premere 6. Quando si riavvia, premere 0 più volte e attendere.
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

I am a veteran and current reserved military service member. I need information regardi...
My home phone and internet stays out almost as much as it is on. There have been * days...
It's been * months and my cable hasn't been buried. I'll do it for a free month of serv...
I need to talk to a human… I was on the phone with them last night for two hours. I’m r...
I have made many attempts to pay my bill and have my service turned back on. I’m callin...
I need to pay my balance and have my service turned back on. I have attempted to pay th...
Safety issue. Due to hurricane Ian we had a telephone pole go down with * Frontier line...
Need to add her global entry number to our airline tickets and then get a ticket for Pe...
When frontier bought the in Western North Carolina we was using att&t as our long dista...
My name is shawna roberts *** *** **** i have been asked repedlly to activate my securi...
I disconnected my phone service on ******* and Frontier Communications has not revised...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Frontier Communications's Phone-Based Customer Care

Frontier Communications is a telecommunications company that offers broadband Internet service, computer tech support, phone service and television to its customers. Operating in 29 states, Frontier Communications gets a lot of requests for customer service each and every day.

Why Do People Call Frontier Communications Customer Support?

Customers call Frontier Communications customer support for a range of reasons, including:

  • Help with setting up service
  • Scheduling technician visits
  • Troubleshooting and technical support
  • Changing or canceling service
  • Billing issues and inquiries
  • Requests to replace or return equipment

Best Practices for Calling Frontier Communications Customer Service

There are several things that you can do to help ensure that your call to Frontier Communications customer service is resolved quickly and professionally:

  • Before calling, make sure that you have available any documentation relevant to your case. This may include invoices, confirmation numbers, correspondence from Frontier Communications, billing statements or equipment serial numbers.
  • If calling for technical support, have your device nearby so that you can troubleshoot along with your customer service representative.
  • Have pen and paper handy so that you can take notes if needed.

How do Consumers Feel About Calling Frontier Communications Customer Service?

There seems to be mixed feelings about Frontier Communications customer service. While some people are able to get their issues resolved, others complain that Frontier Communications customer service representatives lack the ability to assist customers effectively. One specific complaint is that it is difficult to get written confirmation of payments or resolutions from customer service agents.

What Kind of Issues can Frontier Communications Customer Service Representative Resolve?

Frontier Communications customer service representatives can resolve many consumer issues, including basic troubleshooting and technical support, the need to research billing errors and missing payments, and starting, ending, or changing services. They can also provide information and updates on service interruptions along with instructions on how to properly use services.

What Can't Be Resolved With a Call to Frontier Communications Customer Service?

Frontier Communications' customer service agents can't fix more advanced problems with equipment and connectivity. In those cases, a technician visit will have to be scheduled.

In addition, there are times when a consumer's personal equipment, such as computers, phones or televisions, are incompatible with Frontier Communications components or services. A customer service agent may be able to suggest a work-around, but will not be able to resolve the issue.

What Should You Do If You Have an Unsuccessful Call with Frontier Communications?

If you get off the phone with Frontier Communications and feel as though your issues were not properly resolved, or that your questions were not answered, don't give up. You may still have options.

  • First, review any notes taken during your call. You may be able to identify an area of misunderstanding or miscommunication. If you can do this, you'll have some ammunition going into your next conversation with Frontier Communications customer service.
  • Next, call Frontier Communications back. Explain to the customer service agent that you are calling for a second time and that we would like him or her to review your concerns. Explain what you think went wrong during the first conversation, and ask the agent to give your concerns a second look. Keep in mind that customer service representatives have different levels of training and experience, and this agent may be better prepared to understand and resolve your issue.
  • If a second call to Frontier Communications does not result in a resolution, try getting in touch another way. Frontier offers live chat and a support ticket option. Either one will provide you with a transcript of your conversation, something that can be useful if you have to escalate your case further.
  • Another option is to get in touch through Frontier Communications' social media platforms. Many companies have a separate set of specialists to address customer issues through Twitter, Facebook, and other popular networking sites.

Customer Number 800-921-8101 - by the Numbers

Numero di telefono da comporre800-921-8101
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven 7: 00-21: 00, Sab-Dom 8: 00-18: 00 EST
Il momento migliore per comporre il numero08:00
Naviga nel labirinto del telefono verso un essere umanoPremere 1, quindi quando il menu si avvia premere 6. Quando si riavvia, premere 0 più volte e attendere.
Attesa media
Attesa corrente24
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, email, web, chat
Qualità della comunicazione63%
Qualità dell'aiuto52%
Voti dei clienti4,565
Ultimo aggiornamento delle informazioniWed Nov 30 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Frontier Communications's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Frontier Communications, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Frontier Communications agente. Questo numero di telefono è il miglior numero di telefono di Frontier Communications perché 48,300 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-921-8101 includono Change Plan, Lower my bill, Technical Support, Cancel Plan, Make a Payment e altri problemi relativi al servizio clienti. Il call center Frontier Communications in cui chiami ha dipendenti da Texas ed è aperto Mon-Fri 7am-9pm, Sat-Sun 8am-6pm EST in base ai clienti. In totale, Frontier Communications ha 6 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Frontier Communications, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Frontier Communications - by phone or otherwise

Sebbene 800-921-8101 sia il miglior numero verde di Frontier Communications, ci sono 9 modi totali per metterti in contatto con loro. Il secondo modo migliore per parlare con il proprio team di assistenza clienti, secondo altri Frontier Communications clienti, è chiamare il loro numero di telefono 844-578-1807 per il loro reparto Chiama per un nuovo servizio. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite 844-578-1807 per Chiama per un nuovo servizio. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Frontier Communications, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Frontier Communications.

What is GetHuman's Relationship to Frontier Communications?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Frontier Communications. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Frontier Communications Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Frontier Communications contacts
Frontier Communications Numero di telefonoBEST
Frontier Communications Live Chat
Frontier Communications Supporto via email
Frontier Communications Help desk
General customer information

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!