HMRC Phone Number

Calling HMRC customer service faster by GetHuman

+44 135 535 9022
Customer service
Current Wait: 16 min (13m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
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Get to a live person fastest: Segui le istruzioni

Reasons customers like you called recently

Can my son still get help with glasses he is ** and still in education I am on child ta...
I’m waiting for my refund more than * months, I got an email from Kiwi that my refund w...
I want to know if we need to apply for VAT now.
Hi. Is possible pay my tax return for year ****-**** straight into bank account? HMRC w...
I have been trying relentlessly to contact HMRC by phone since the letter dropped in my...
I have a letter saying I owe money for ****-**** but my personal tax account tell me I...
I need access code to apply for the grant, but i lost my phone number and i don't have...
Hello team HMRC i need letter for my history employment * years for start new job thank you
Advice on Income Tax return regarding payment in advance in previous years under self a...
Self employed have injured knee so cannot work as a gardener at present got a * month s...
Last year my accountant completed my online tax form. I want to do it myself this year...
Help with filling vat return
Your ref::****kz***** my ni no yk******c I have completed form R** to clain refund...
Hi I until November was in receipt of contribution based JSA . I currently not receivin...
Hi ,my Name is Neagu Constantin Iulian and is possible to get P** from you guys
See more recent reasons for calling

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Our Editor's Notes on HMRC's Phone-Based Customer Care

HMRC, also known as Her Majesty's Revenue and Customs or HM Revenue and Customs, is the United Kingdom's tax collection agency. This agency determines and collects taxes for the UK, operates as the overseeing agency for some national regulations and also administers some benefit programs. As a government agency with wide-reaching powers and responsibilities, it isn't surprising that HMRC receives a lot of calls every day.

Why Do People Call HMRC Customer Support?

People call HMRC for a range of reasons, including:

  • Questions about taxes and customs duties
  • Questions about other regulatory issues, such as minimum wage concerns
  • Technical support in using online services
  • Checking employment status
  • Reporting suspected fraud
  • Questions about importing and exporting goods

Best Practices for Calling HMRC Customer Service

HMRC is a massive agency and has many different departments. Before calling, it's a good idea to verify that you have the correct phone number for the division you need to contact. In addition, different divisions have their own hours of operation, so you will want to verify those as well.

Before calling, make sure you have the following handy:

  • Information you need to identify yourself to a call center representative, which may include your National Insurance number. If you are calling on behalf of someone else, you'll need their information as well.
  • Documents that are pertinent to your case, including any correspondence between yourself and HMRC.
  • Pen and paper so that you can take notes during your conversation.

HMRC's phone systems use voice recognition to get you to the right division or representative. When you call, He asked to say in a few words what your concern is. Try to be plane and specific in what you have to say. For example, if you are calling ceased family members tax issues, you could say "deceased" and be transferred to the appropriate department.

If you are unable to use standard phone systems, HMRC does provide adaptive technologies as well, including those that meet the needs of deaf and hearing-impaired callers.

How do Consumers Feel About Calling HMRC Customer Service?

Many people in the United Kingdom are critical of the service provided by HMRC customer service representatives. This isn't entirely surprising, as many people who call HMRC are perhaps upset or confused about tax, regulatory and other less-than-pleasant matters.

Complaints tend to focus on the training of HMRC customer support representatives, who may provide poor or inaccurate advice, particularly in situations where the UK's tax codes and processes don't always apply to a caller's unique situation.

That said, there are other reports of HMRC customer service representatives providing excellent support and advice to those who call.

What Kind of Issues can HMRC Customer Service Representatives Resolve?

HMRC representatives can answer questions about areas under the HMRC's authority, including personal, commercial and business taxes. The HMRC can also work with taxpayers and their representatives on tax debt payment options, appeals and other relevant issues.

What Can't Be Resolved With a Call to HMRC Customer Service?

HMRC customer service representatives work on behalf of the United Kingdom, not individual taxpayers. In situations where complex tax or legal advice is needed, individuals and business owners are advised to hire a qualified professional.

Citizens of the United States, who may be subject to U.S. income taxes, cannot receive assistance with U.S. tax matters from HMRC. These individuals will have to speak to the Internal Revenue Service directly or contact an IRS enrolled agent in the United Kingdom who can provide advice and help.

What Should You Do If You Have an Unsuccessful Call with HMRC?

If you get off the phone with the HMRC and feel that you did not get your questions answered or that your issue is still not resolved, don't let your frustration get you down. You still have options available to you.

The first thing to do is to review any notes you took during the call. If you did not take notes, write down or type out what you remember from your conversation. These details are useful as you escalate your case.

Next, call HMRC back. Not all customer service representatives are created equal and the next person you talk to might prove to be more helpful.

If your call does not work, seek out a different way of contacting HMRC. For general questions, HMRC is active on many social media platforms and their specialists may be able to provide you with an answer. Otherwise, send a letter to HMRC explaining your concerns or asking your question. Information on street addresses can be found on HMRC's website.

HMRC also maintains a separate department for complaints. If you can't get a resolution through HMRC's normal channels, filing a complaint might be your best option.

Customer Number +44 135 535 9022 - by the Numbers

Numero di telefono da comporre+44 135 535 9022
Richiamata disponibileNO
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call center24 ore, 7 giorni
Il momento migliore per comporre il numero8:30
Naviga nel labirinto del telefono verso un essere umanoSegui le istruzioni
Attesa media
Attesa corrente16
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, chat, web
Qualità della comunicazione62%
Qualità dell'aiuto63%
Voti dei clienti7,349
Ultimo aggiornamento delle informazioniFri Jan 22 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

HMRC's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di HMRC, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un HMRC agente. Questo numero di telefono è il miglior numero di telefono di HMRC perché 49,518 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a +44 135 535 9022 includono Form request, Update account information, Make a payment, Payment arrangement e altri problemi relativi al servizio clienti. Il call center HMRC in cui chiami ha dipendenti da United Kingdom ed è aperto 24 hours, 7 days in base ai clienti. In totale, HMRC ha 3 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di HMRC, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting HMRC - by phone or otherwise

Mentre +44 135 535 9022 è il miglior numero verde di HMRC, ci sono 5 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri HMRC clienti, è chiamare il loro +44 161 931 9070 numero di telefono per il loro Assistenza clienti dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via +44 161 931 9070 per Assistenza clienti. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare HMRC, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for HMRC.

What is GetHuman's Relationship to HMRC?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like HMRC. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optus - Faults Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Optus - Faults. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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