Sling TV Phone Number

Calling Sling TV customer service faster by GetHuman

888-361-7149
Customer service
Current Wait: 47 min (15m avg)
Hours: 24 hours, 7 days; best time to call: 9:15am
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Reasons customers like you called recently

I would like cancel my subcription for Sling Tv. I did it for free. So I would Like to...
I want to change my payment date. I think I have a payment coming out Monday and want t...
cnn sound not in sync with reporters mouths there is a slight delay only on CNN channel
I’ve just set up a Sling account and I’ve downloaded the MS NBC app but it won’t it doe...
I purchased the total package but every channel I want to watch requires going online t...
Sling tv works on all of my tv’s except one. It has an error message *-***. We are usin...
I am unable to access sling on my computer. I just started the new service and have cha...
They charged me **.** instead of **.**
Where is the World Series that you said I could watch when I signed up?
Help*new sling customer, *we cannot get current live channels on arizona standard time...
Delite and download the app * times *Now every time I want so watch tv it says n a susc...
My sling on Tokugawa is cracking on one Arabic channel called jadeed, both of my tv, ot...
Your video advertisements in front of other video clips take forever to load and freeze...
The Rcn channel signal is wrong can you Fox please and evtv channel the signal is close
I just paid for Sling Blue, every piece on info I read said that it would have NBC. Now...
See more recent reasons for calling

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Our Editor's Notes on Sling TV's Phone-Based Customer Care

Sling TV is an Internet television service that allows users to stream cable television channels without needing to pay for full cable service in their homes or places of business. With 2.59 million subscribers in the U.S., it isn't surprising that Sling TV gets a lot of customer service calls each day.

Why Do People Call Sling TV Customer Support?

People call Sling TV customer support for a range of reasons, including:

  • Starting service
  • Changing or canceling service
  • Asking questions about packages
  • Troubleshooting and technical support
  • Billing issues

Best Practices for Calling Sling TV Customer Service

There are several things you can do to get your Sling TV questions answered and issues resolved in a quick and professional manner:

Make sure you are calling the correct number. Sling TV has a separate number for new customers who are interested in starting service. If you are a current customer, Sling TV asks that you visit its customer support page and answer a few questions online before being provided with Sling TV's customer support number.

Ensure that you are calling during Sling TV's business hours, which are 8:00 AM - 1:00 AM Eastern. Support is available every day of the week.

Make sure you have what you need to complete a successful call. If you are contacting Sling TV about a billing issue, have your account dashboard pulled up online and any needed documentation, such as a credit or debit card statement, handy. If you are calling for tech support, make sure you are near your TV or mobile device so that you can work with the Sling TV support agent to troubleshoot.

Have pen and paper handy so you can take notes during your conversation.

How do Consumers Feel About Calling Sling TV Customer Service?

Unfortunately, there are a lot of complaints about Sling TV's customer service. Much of it, however, seems to focus on the difficulty of ensuring access to specific types of content, such as sporting events. Unfortunately, this may be an industry-wide issue, rather than an indicator of poor customer service on the part of Sling TV.

Currently, Sling TV operates in the United States and Puerto Rico. Some consumers have mentioned that they have had difficulty trying to cancel or adjust service if they have left the U.S.. This is because the website for sling TV seems to not work outside the United States. If you plan to leave the country, and you have a Sling TV subscription, contact Sling TV customer service before your trip or move.

What Kind of Issues can a Sling TV Customer Service Representative Resolve?

A Sling TV customer service representative can resolve many issues, including billing disputes, starting an account, changing or canceling an account, as well as technical issues with the sling mobile app, streaming service or devices.

What Can't Be Resolved With a Call to Sling TV Customer Service?

Because of the nature of the Sling TV product, there are specific concerns that cannot be resolved by a customer service agent. These include:

Access to certain types of content. Sports teams, movie studios, television studios and other content creators ultimately decide how their content is disseminated to the public. This may mean that some areas will not have access to certain shows and events or will have to pay a premium to view this content. This is out of Sling TV's control.

Sling TV streams over your Internet connection. While a sling TV customer service representative can work with you to determine the source of a problem with consistent streaming, you'll have to work with your Internet provider if the issue is with your home or business connectivity.

Similarly, if you are streaming Sling TV over a malfunctioning or incompatible device, you'll have to buy a new device or get an existing one repaired.

What Should You Do If You Have an Unsuccessful Call with Sling TV?

If you get off the phone with Sling TV customer support and feel as though your questions were not answered or your issues are not resolved, don't fret. You still have options.

The first thing you should do is review the notes you took during your original call. If you did not take notes, jot down what you remember from the conversation. This information can be useful as you pursue your case with Sling TV.

Next, call back. Some customer service representatives have more experience and are better trained than others. You may be lucky and the next person who answers your call might be able to better understand your situation and provide you with a resolution.

If a second call doesn't work, try a different contact method. Sling TV does provide a live chat option, as well as the ability to get in touch via social media. The advantage of both these options is that you will have a transcript of your conversation, which can be very useful if you have to escalate your case.

Customer Number 888-361-7149 - by the Numbers

Numero di telefono da comporre888-361-7149
Richiamata disponibileNO
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call center24 ore, 7 giorni
Il momento migliore per comporre il numero09:15
Naviga nel labirinto del telefono verso un essere umanoContinua a premere 0
Attesa media
Attesa corrente47
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, chat, twitter, web
Qualità della comunicazione68%
Qualità dell'aiuto45%
Voti dei clienti48,756
Ultimo aggiornamento delle informazioniWed Oct 21 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Sling TV's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Sling TV, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Sling TV agente. Questo numero di telefono è il miglior numero di telefono di Sling TV perché 362,346 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 888-361-7149 includono Cancel or Change Account, Account Access, Refund a Charge, Add a Channel, Streaming or Download Trouble e altri problemi relativi al servizio clienti. Il call center Sling TV in cui chiami ha dipendenti da Ohio, New York, Oklahoma ed è aperto 24 hours, 7 days in base ai clienti. In totale, Sling TV ha 1 numero di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Sling TV, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Sling TV - by phone or otherwise

Mentre 888-361-7149 è il miglior numero verde di Sling TV, ci sono 4 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Sling TV clienti, è informare GetHuman del problema sopra riportato e farci trovare qualcuno che ti aiuti. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via http://help.sling.com/ per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Sling TV, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Sling TV.

What is GetHuman's Relationship to Sling TV?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sling TV. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Playstation Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the US Postal Service Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Playstation or US Postal Service. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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