Social Security Phone Number

Calling Social Security customer service faster by GetHuman

800-772-1213
Customer service
Current Wait: 43 min (38m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 7:15am
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Reasons customers like you called recently

Got a letter saying my benefits won't be paid. They need more info.
awaiting a phone call from SSA about a deceased family member. The call*appointment w...
My husband passed away I I got a new checking account for myself and Social Security I...
I did not receive my my benefits this month I was wanting to inquire about the holdup o...
I have been getting my social security check used to come by **nd or **rd my husband p...
I’m checking on my account and need to update my information
PLEASE SNED ME THE PAPER WORK FOR LOW INCOME SUBSIDY. I HAVE LOST MY JOB ON MARCH **TH...
** year old.my ss was stop.was in a nurseinghome broken pelvis.i am .back home.able to...
Charles R Byrd, MD (***-**-****) here. My wife and I have recently moved to another l...
I need a award letter stating what Jahqua Kelley get a month
I want to change account number for my direct deposit.
I NEED * THINGS.***. RECOVER MY SSA USERNAME AND PASSWORD***. FORM ****.*
I need an appointment to sign up for Part B insurance.
Needle to make a appointment at local office
Need to make a appointment at local office
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Social Security's Phone-Based Customer Care

The Social Security Administration is a federal agency that administers several social insurance programs, including disability, retirement and survivors benefits. As an agency that serves millions of people, it is not surprising that it receives a lot of customer service calls every day.

Why do People Call Social Security Customer Support?

People call Social Security for a range of reasons, including:

  • Questions about getting a Social Security number
  • Getting a replacement Social Security card
  • Questions about benefits and payments into Social Security
  • Questions about applying for Social Security Disability or Supplemental Security Income programs
  • Obtaining status updates on claims and appeals
  • Check the status of Social Security payments and direct deposits

Best Practices for Calling Social Security Customer Service

You can call Social Security 24 hours per day to use its automated phone system. The system provides informational recordings and allows you to perform some business functions, such as requesting forms or checking on the status of a claim.

If you need to speak to a live operator, representatives are available Monday through Friday from 7 am to 7 pm. TTY services are also available during this time. The Social Security Administration advises callers that wait times are shorter after Tuesdays.

Before calling Social Security, make sure you have your Social Security number in front of you, as well as any correspondence between you and the agency. You should also have pen and paper handy so that you can take notes during your call.

Warning About Social Security Scams

Everyone should be aware that scammers often pose as Social Security representatives as a way of stealing identities or money. If you need to call Social Security, check the phone number provided on SSA.gov.

Do not rely on a number provided to you in an email or by someone who calls you. You should also be aware that the Social Security Administration has stated that it sends letters to people if there is an issue with their Social Security number, contributions or benefits and will never threaten people over the phone or demand immediate payment in the form of gift cards or wire transfers.

How do People Feel About Their Calls to Social Security Customer Support?

Over the past decade, The Social Security Administration closed many of its field offices, which resulted in an increased number of calls to Social Security customer support. This, in turn, led to long wait times to speak to customer service representatives.

Media reports indicate that many Social Security call centers were plagued by low employee morale and high turnover. It should be noted, however, that Social Security Administration leadership has publicly committed to improved customer service.

What Kinds of Issues can Social Security Customer Support Resolve?

Social Security customer service representatives can answer a wide range of questions regarding Social Security programs as well as some questions about your account, benefits and claim status. The representative can also guide you toward the forms that you will need to initiate processes that can't be completed over the phone.

What Can't Be Resolved by Phone With Social Security?

Some highly sensitive issues, such as requesting a new Social Security number due to domestic violence or identity theft, cannot be handled over the phone. Similarly, while a customer service representative can advise you on replacing a Social Security card, you will have to make your request in person or through the mail.

What can I do if I Am Unhappy With My Call to Social Security?

If you get off the phone with Social Security and feel as though your question was not answered properly or that your issue was not resolved, don't give up. You have options available to you.

First, review the notes you took during your call. Did you fail to provide some information to the agent? Did the agent contradict him or herself or official Social Security policy? Identifying any issues with your conversation can be helpful if you need to call back or escalate your case.

Next, call back. While doing so can be frustrating, there is a chance that the next person you speak to will have more education or experience and may be better able to resolve your issue.

If a second call doesn't provide you with the outcome you desire, get in touch with your nearest field office and make an appointment to meet in person with a Social Security Administration employee.

Customer Number 800-772-1213 - by the Numbers

Numero di telefono da comporre800-772-1213
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven 7: 00-19: 00 EST
Il momento migliore per comporre il numero07:15
Naviga nel labirinto del telefono verso un essere umanoPremere 0 quindi 1 quindi 2 quindi 1, quindi 0 # quindi 1
Attesa media
Attesa corrente43
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, web
Qualità della comunicazione58%
Qualità dell'aiuto43%
Voti dei clienti41,775
Ultimo aggiornamento delle informazioniSat Oct 24 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Social Security's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Social Security, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Social Security agente. Questo numero di telefono è il miglior numero di telefono di Social Security perché 212,472 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-772-1213 includono Missing Payment, Question About Benefits, Report Fraud, Update Account Info, Can't Login e altri problemi relativi al servizio clienti. Il call center Social Security in cui chiami ha dipendenti da Illinois, Massachusetts, New Mexico ed è aperto Mon-Fri 7am-7pm EST in base ai clienti. In totale, Social Security ha 3 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Social Security, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Social Security - by phone or otherwise

Mentre 800-772-1213 è il miglior numero verde di Social Security, ci sono 4 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Social Security clienti, è chiamare il loro 800-269-0271 numero di telefono per il loro Intercettazione di una frode dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via 800-269-0271 per Intercettazione di una frode. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Social Security, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Social Security.

What is GetHuman's Relationship to Social Security?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Social Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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