Social Security Phone Number

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800-772-1213
Customer service
Current Wait: 48 min (38m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 7:15am
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Reasons customers like you called recently

Waiting and waiting for my social security card replacement, where is it, what's the st...
Waiting and waiting to get my social security card replacement. How do I know status? I...
Sent in all the forms needed for card replacement. It's been a while now. What should I...
Getting my back pay I have sent * letters. My landlord is wanting the my we owe and sh...
I am on SSDI and July **** is my date to be recertified. Haven't heard anything. Do I...
I will be turning ** on august *th, **** and I want to apply for my social security ben...
Iam paralsed as a new thingalready recieving pip*Now am completly paralyaed down my lef...
Need to get a replacement social security card
Trying to find out the status of my monthly payment. It has not posted to my account yet
How do I set up an account for payment direct deposit?
need to change my married name to single. I need an appoitment
I need to change one of my middle names in order to get an enhanced ID. I was provided...
See more recent reasons for calling

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Our Editor's Notes on Social Security's Phone-Based Customer Care

The Social Security Administration is a federal agency that administers several social insurance programs, including disability, retirement and survivors benefits. As an agency that serves millions of people, it is not surprising that it receives a lot of customer service calls every day.

Why do People Call Social Security Customer Support?

People call Social Security for a range of reasons, including:

  • Questions about getting a Social Security number
  • Getting a replacement Social Security card
  • Questions about benefits and payments into Social Security
  • Questions about applying for Social Security Disability or Supplemental Security Income programs
  • Obtaining status updates on claims and appeals
  • Check the status of Social Security payments and direct deposits

Best Practices for Calling Social Security Customer Service

You can call Social Security 24 hours per day to use its automated phone system. The system provides informational recordings and allows you to perform some business functions, such as requesting forms or checking on the status of a claim.

If you need to speak to a live operator, representatives are available Monday through Friday from 7 am to 7 pm. TTY services are also available during this time. The Social Security Administration advises callers that wait times are shorter after Tuesdays.

Before calling Social Security, make sure you have your Social Security number in front of you, as well as any correspondence between you and the agency. You should also have pen and paper handy so that you can take notes during your call.

Warning About Social Security Scams

Everyone should be aware that scammers often pose as Social Security representatives as a way of stealing identities or money. If you need to call Social Security, check the phone number provided on SSA.gov.

Do not rely on a number provided to you in an email or by someone who calls you. You should also be aware that the Social Security Administration has stated that it sends letters to people if there is an issue with their Social Security number, contributions or benefits and will never threaten people over the phone or demand immediate payment in the form of gift cards or wire transfers.

How do People Feel About Their Calls to Social Security Customer Support?

Over the past decade, The Social Security Administration closed many of its field offices, which resulted in an increased number of calls to Social Security customer support. This, in turn, led to long wait times to speak to customer service representatives.

Media reports indicate that many Social Security call centers were plagued by low employee morale and high turnover. It should be noted, however, that Social Security Administration leadership has publicly committed to improved customer service.

What Kinds of Issues can Social Security Customer Support Resolve?

Social Security customer service representatives can answer a wide range of questions regarding Social Security programs as well as some questions about your account, benefits and claim status. The representative can also guide you toward the forms that you will need to initiate processes that can't be completed over the phone.

What Can't Be Resolved by Phone With Social Security?

Some highly sensitive issues, such as requesting a new Social Security number due to domestic violence or identity theft, cannot be handled over the phone. Similarly, while a customer service representative can advise you on replacing a Social Security card, you will have to make your request in person or through the mail.

What can I do if I Am Unhappy With My Call to Social Security?

If you get off the phone with Social Security and feel as though your question was not answered properly or that your issue was not resolved, don't give up. You have options available to you.

First, review the notes you took during your call. Did you fail to provide some information to the agent? Did the agent contradict him or herself or official Social Security policy? Identifying any issues with your conversation can be helpful if you need to call back or escalate your case.

Next, call back. While doing so can be frustrating, there is a chance that the next person you speak to will have more education or experience and may be better able to resolve your issue.

If a second call doesn't provide you with the outcome you desire, get in touch with your nearest field office and make an appointment to meet in person with a Social Security Administration employee.

Customer Number 800-772-1213 - by the Numbers

Numero di telefono da comporre800-772-1213
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven 7: 00-19: 00 EST
Il momento migliore per comporre il numero07:15
Naviga nel labirinto del telefono verso un essere umanoPremere 0 quindi 1 quindi 2 quindi 1, quindi 0 # quindi 1
Attesa media
Attesa corrente48
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, web
Qualità della comunicazione57%
Qualità dell'aiuto42%
Voti dei clienti41,774
Ultimo aggiornamento delle informazioniMon Aug 02 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Social Security's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Social Security, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Social Security agente. Questo numero di telefono è il miglior numero di telefono di Social Security perché 212,472 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-772-1213 includono Missing Payment, Question About Benefits, Report Fraud, Update Account Info, Can't Login e altri problemi relativi al servizio clienti. Il call center Social Security in cui chiami ha dipendenti da Illinois, Massachusetts, New Mexico ed è aperto Mon-Fri 7am-7pm EST in base ai clienti. In totale, Social Security ha 3 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Social Security, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Social Security - by phone or otherwise

Sebbene 800-772-1213 sia il miglior numero verde di Social Security, ci sono 4 modi totali per metterti in contatto con loro. Il secondo modo migliore per parlare con il proprio team di assistenza clienti, secondo altri Social Security clienti, è chiamare il loro numero di telefono 800-269-0271 per il loro reparto Intercettazione di una frode. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite 800-269-0271 per Intercettazione di una frode. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Social Security, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Social Security.

What is GetHuman's Relationship to Social Security?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Social Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Social Security Contact Info

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