TurboTax Phone Number
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Current Wait: 112 min (89m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 8:05am
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Get to a live person fastest: Dì "Non ne ho uno", quindi "Rappresentante", quindi "Rappresentante"
Reasons customers like you called recently
I want to do my taxes
My tax forms are ** pages? The IRS is asking me to give them a copy of this ** pages. I...
I need my tax documents for ****
I need information about expat taxes. I live in Canada. I get pension income from the U...
I found my taxes with you guys and February I'm just trying to look at my account so I...
I need to reset security question and phone number if possible.
Need help with the appeal for homestead on my taxes, please (***)***-****
My refund was stolen and I filed electronically through you guys. I need to know what t...
My mother passed away and we want to do her final tax return for this year **** what s...
the refund been sent to account that doesnt belong to me. and i ***% sure i didnt enter...
I am waiting on a settlement payment from TurboTax and I am curious if I have to go thr...
Clarification on tax filed.
Never got my **** Federal refund it's in they holding acount that bank information don...
I had an authenticator app on a different device when I filed last year so I am locked...
I've filed my tax return on January ** and been accepted by the IRS. I also amended my...See more recent reasons for calling
Help me with my issue
Our Editor's Notes on TurboTax's Phone-Based Customer Care
TurboTax is a company that sells tax preparation software, online tax preparation and other services. As one of the best-known and respected online tax preparation and software companies in the country, it isn't surprising that TurboTax gets a lot of requests for customer support each and every day.
Why Do People Call TurboTax Customer Support?
People call TurboTax for a range of reasons, including:
- Ordering, changing or canceling services
- Help with deciding which tax preparation package makes the most sense for the needs of an individual, couple or business
- Questions about tax return submission status
- Requests for technical support
- Billing inquiries
- Help with hacking or identity theft issues
- Referrals to tax professionals who may be able to assist with tax filing
Best Practices for Calling TurboTax Customer Service
There are several things that you can do to help ensure that your call to TurboTax is handled quickly and professionally:
- Before calling, make sure that you have before calling, make sure that you have gathered relevant documentation. This might include previous year's tax returns, W-2s and other tax forms, billing statements, order confirmation emails and any previous correspondence between yourself and TurboTax regarding your concern.
- If you are calling for technical support, have your device or computer handy so that you can troubleshoot along with the agent.
- Have some way of taking notes during your call. Call notes can be very handy if you have to speak to more than one person or need to escalate your case.
How do Consumers Feel About Calling TurboTax Customer Service?
Research indicates that there are no patterns of complaints regarding TurboTax customer service online. This suggests that customers are generally satisfied with the level of support that they have received.
What Kind of Issues can a TurboTax Customer Service Representative Resolve?
TurboTax customer service representatives can resolve most customer issues, including providing troubleshooting and technical support, assisting customers with choosing the type of tax return package best suits their financial situation, billing issues, checking on the status of a submitted tax return and assisting with things like hacked accounts or suspected identity theft.
What Can't Be Resolved With a Call to TurboTax Customer Service?
TurboTax customer service representatives are not tax or legal professionals and they cannot provide advice on tax matters. They cannot mediate between you and the IRS or state tax authorities. They have no control over your tax return once it has been submitted to the tax authority and they are unable to expedite a refund.
If your computer or device is incompatible with TurboTax, a customer service agent may be able to suggest a workaround, but he or she cannot be responsible for completely resolving the issue with third-party products. You may need to contact the manufacturer or use a different device with TurboTax products.
If you are working with a tax professional through TurboTax, you are likely going to need to work with that individual regarding issues that you are having with their advice. Customer service representatives are not in a position to contradict the advice provided by a tax professional.
What Should You Do If You Have an Unsuccessful Call with TurboTax?
If you get off the phone with TurboTax and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.
- First, review the notes that you took during your call. If you didn't take notes, jot down what you remember of your conversation. You may be able to identify areas of miscommunication or misunderstanding that caused the derailment of your call.
- Next, call TurboTax back. Politely explain how your first call went awry and that you would like a resolution. Keep in mind that customer service representatives have different levels of experience and training and that this agent may be better able to understand your concerns and address your situation.
- If a second call doesn't do the trick, try getting in touch another way. One option is to request support through TurboTax's online form. Another option is to reach out over social media: Specialists are available to answer your direct messages. In both cases, you'll have the advantage of a text-based record of your conversation.
- Another option is to try out TurboTax's online forum. Experienced users of the software are on this forum and are available to offer suggestions on using the software and resolving any problems that you might have.
Customer Number 888-777-3066 - by the Numbers
Numero di telefono da comporre888-777-3066
Chiamata ricevuta da una persona realeSÌ
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven 8: 00-17: 00 PST
Il momento migliore per comporre il numero8:05
Naviga nel labirinto del telefono verso un essere umanoDì "Non ne ho uno", quindi "Rappresentante", quindi "Rappresentante"
Rango (tra i numeri di telefono)1
Metodi alternativitelefono, chat, facebook, twitter, web
Qualità della comunicazione54%
Voti dei clienti5,887
Ultimo aggiornamento delle informazioniMon Jun 27 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
TurboTax's Best Toll-Free/800 Customer Phone Number
Questo è il miglior numero di telefono di TurboTax, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un TurboTax agente. Questo numero di telefono è il miglior numero di telefono di TurboTax perché 109,458 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 888-777-3066 includono Return issue, Account access, Technical support, Tax Question, Complaint e altri problemi relativi al servizio clienti. Il call center TurboTax in cui chiami ha dipendenti da California, Texas ed è aperto Mon-Fri 8am-5pm PST in base ai clienti. In totale, TurboTax ha 2 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di TurboTax, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.
Contacting TurboTax - by phone or otherwise
Sebbene 888-777-3066 sia il miglior numero verde di TurboTax, ci sono 6 modi totali per metterti in contatto con loro. Il secondo modo migliore per parlare con il proprio team di assistenza clienti, secondo altri TurboTax clienti, è chiamare il loro numero di telefono 800-446-8848 per il loro reparto Supporto Intuit. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite 800-446-8848 per Supporto Intuit. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare TurboTax, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for TurboTax.
What is GetHuman's Relationship to TurboTax?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TurboTax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.