Zillow Phone Number

Calling Zillow customer service faster by GetHuman

206-470-7000
Customer service
Current Wait: 14 min (11m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:05am
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Reasons customers like you called recently

I filled out the form online FSBO and did not receive a phone call or see my listing. I...
Rental Property Address: *** Cross Street, Peru, Il*Property Owner: Judy Knackstedt**M...
I posted vacant land for sale but never got a follow up phone call and my listing never...
Hi I cant open My Zillow messenger it gives me a message downloading please wait it’s b...
I'm waiting for a verifiacation phone cal from Zillowl so my home for sale listing can...
Please remove the detailed pictures of the inside of my house and back yard of my house...
how long does it take to post my home sale after submission
I want my name and my picture off your site! I did not put it on there! I did not work...
Hello, My listing **** Avenue Z in Brooklyn NY ***** is listed as **** Z Avenue on the...
I completed the listing and photos I wanted to use for FSBO but have not received the c...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Zillow's Phone-Based Customer Care

Zillow is a major online real estate marketplace. It is used by real estate professionals, homeowners, landlords, home buyers and people looking to rent. As one of the oldest and most respected platforms of its type, it is not surprising that Zillow gets a lot of requests for customer service each and every day.

Why Do People Call Zillow Customer Support?

People call Zillow customer support for a range of reasons, including:

  • Setting up, changing, and canceling accounts
  • Technical support and troubleshooting
  • Reporting fraud and inappropriate content
  • Billing issues
  • Getting help with creating listings that conform to legal requirements.

Best Practices for Calling Zillow Customer Service

There are several things that you can do to help ensure that your call to Zillow customer service is handled quickly and professionally:

Have relevant documentation handy, which may include screenshots, order confirmation emails, billing statements and communications between you and Zillow regarding your current issue.

Pay attention to the menu choices when you call Zillow. There are different options for real estate professionals and home buyers/renters. Select the appropriate menu item to ensure that your call is directed appropriately.

If you get voicemail, leave the information that is requested. Speak clearly and make sure that they have a way of contacting you.

Have some way of taking notes during your call. Call notes can be a big help if you have to speak to more than one person or have to escalate your complaint.

How do Consumers Feel About Calling Zillow Customer Service?

A review of online sources does not reveal a pattern of complaints against Zillow. This suggests that Zillow customer service offers quality care and support to those who contact it.

What Kind of Issues can a Zillow Customer Service Representative Resolve?

Zillow customer service can resolve many issues, including setting up, changing and canceling accounts, providing technical support, troubleshooting problems, initiating investigations into inappropriate content or cases of fraud and researching billing issues.

What Can't Be Resolved With a Call to Zillow Customer Service?

Customer service representatives are not mediators. Unless conduct by any party using Zillow violates its terms of service, significant conflicts between home buyers, sellers, or real estate professionals are a matter for the people involved, not Zillow's customer service agents.

Listings for housing are governed under federal, state and local antidiscrimination laws. A customer service representative cannot override laws that govern housing listings.

If Zillow doesn't work on your computer or device, a representative may be able to recommend a workaround, but cannot guarantee that it will work. You may have to work with the manufacturer of your device or computer to address the issue. You may also have to use a different device to access Zillow.

What Should You Do If You Have an Unsuccessful Call with Zillow?

If you get off the phone with Zillow and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may still have options.

First, review the notes that you took during your call. You may find areas of misunderstanding or miscommunication that contributed to the derailment of your first conversation.

Next, call back. Explain that this is your second call and describe what went wrong with the first one. You might also describe the resolution that you are seeking so that you and the agent are working toward a common goal. Keep in mind that representatives have different levels of training and experience, and this new agent may be in a better position to understand and address your concerns.

If a second call doesn't work, try another way of getting in touch. You can send a support form to Zillow through its website, which provides you with the benefit of a transcript of your communications with the company.

Customer Number 206-470-7000 - by the Numbers

Numero di telefono da comporre206-470-7000
Richiamata disponibileNO
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoUffici aziendali
Orari del call centerLun-Ven 9: 00-17: 00 EST
Il momento migliore per comporre il numero9:05
Naviga nel labirinto del telefono verso un essere umanoDiretto alla sede centrale
Attesa media
Attesa corrente14
Rango (tra i numeri di telefono)1
Rango (complessivo)2
Metodi alternativie-mail, telefono, web
Qualità della comunicazione62%
Qualità dell'aiuto87%
Voti dei clienti5,809
Ultimo aggiornamento delle informazioniSun Apr 11 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Zillow's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Zillow, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Zillow agente. Questo numero di telefono è il miglior numero di telefono di Zillow perché 69,450 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 206-470-7000 includono Change Zestimate, Update Property Info, Account Access, Report a Listing, Listing Setup e altri problemi relativi al servizio clienti. Il call center Zillow in cui chiami ha dipendenti da Washington ed è aperto Mon-Fri 9am-5pm EST in base ai clienti. In totale, Zillow ha 1 numero di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Zillow, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Zillow - by phone or otherwise

Mentre 206-470-7000 è il miglior numero verde di Zillow, ci sono 4 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Zillow clienti, è informare GetHuman del problema sopra riportato e farci trovare qualcuno che ti aiuti. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via listingsupport@zillow.com per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Zillow, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Zillow.

What is GetHuman's Relationship to Zillow?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zillow. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our GameStop Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like GameStop or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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