I have a credit balance due on May ******* which is Sunday. And I always set auto payme...

GetHuman-amnguye's customer service issue with Chase from May 2019

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The issue in GetHuman-amnguye's own words
I have a credit balance due on May ******* which is Sunday. And I always set auto payment but by somehow it did not get process so I had to make a payment by phone May ******* which is on Sunday. Now you charged me the late fee for that but that was not my fault and I did not know the **th this month would be on Sunday. Please help me take out that late fee charge. Thank you
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Customer service issue
Reported by GetHuman-amnguye
May 20th, 2019 - 5 mons ago
I have an issue with Chase too
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Seen by 1 customer so far
Similar issue to 4782 others
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GetHuman-amnguye started working on this issue
May 20th 3:38pm