need to locate account see what's owed re-open account

GetHuman3603968's customer service issue with Optimum from September 2019

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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman3603968's own words
The problem: need to locate account see what's owed re-open account
GetHuman3603968 did not yet indicate what Optimum should do to make this right.
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Optimum

Customer service issue
Reported by GetHuman3603968
Sep 17th, 2019 - a mon ago
I have an issue with Optimum too
Not resolved
Seen by 6 customers so far
Similar issue to 9203 others
0 customers following this
Timeline
GetHuman3603968 started working on this issue
Sep 17th 3:39pm