My phone number ***-***-**** in the name Rykova Bella, of August *th, I closed my accou...

GetHuman-rykovab's customer service issue with Optimum from September 2019

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The issue in GetHuman-rykovab's own words
My phone number ***-***-**** in the name Rykova Bella, of August *th, I closed my account at the optimum and took the modem. They gave me a receipt about this and said that I did not owe anything. But they always send me bills to pay for the service. Please correct this error.
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Optimum

Customer service issue
Reported by GetHuman-rykovab
Sep 17th, 2019 - a mon ago
I have an issue with Optimum too
Fixed
Seen by 4 customers so far
Similar issue to 9205 others
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Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman-rykovab started working on this issue
Sep 17th 4:20pm
GetHuman-rykovab confirmed the issue is fixed. Hooray!
Sep 19th 5:24pm