GameStop Phone Number

Calling GameStop customer service faster by GetHuman

800-883-8895
Customer service
Current Wait: 34 min (33m avg)
Hours: Mon-Fri 9am-5pm, Sat 10am-3pm EST; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Premere 1 al primo menu.

Reasons customers like you called recently

Bought a digital game that a code was supposed to be sent via email. Still haven’t gott...
I just received a refurbished Xbox One on ********. I called to cancel my first Xbox t...
Cant buy anything online through store
I'm trying turn my ps* game on it pitch black wen it coming on
I went to game stop and we ordered two robux codes and they gave it to us but when we t...
Hi, I just purchased a **$ Item at gamestop and I'm trying to cancel it, can you help me?
I have tried to cancel my order but they don't acknowledge or confirm it.
I'd like to merge * digital gift cards into a single one (since site wont let me use mo...
Hi* My son has been receiving game stop mag for some time, but suddenly it stopped comi...
Transactions I did not do
I purchased the Oculus Quest * yesterday. I did not buy the warranty. Is it possible to...
Hi I just pre ordered call of duty black ops Cold War I was just wondering when my card...
I had * $** GameStop gift cards and I used them to buy a $** Xbox digital gift card. Ho...
I ordered the wrong Voltron from GameStop.com and would like to cancel the order.
brought a game NBA**** for xbox* was given a code very hard to put the coge in would li...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on GameStop's Phone-Based Customer Care

GameStop is a retail merchant of software, consumer electronics and video games, along with fan merchandise. With thousands of locations, as well as an e-commerce website, it isn't surprising that GameStop gets lots of calls.

Why Do People Call GameStop Customer Support?

People call GameStop customer support for a range of reasons, including:

  • Questions about products or services
  • Inquiries regarding GameStop's loyalty programs
  • Complaints or comments about stores
  • Placing orders or monitoring order status
  • Arranging for a refund or exchange
  • Monitoring the status of a refund
  • Managing GameStop gift cards
  • Website technical support

Best Practices for Calling GameStop Customer Service

GameStop does not promote its corporate customer service number. Visitor's to its website are directed to an online form or the company's social media accounts. However, there is a toll-free customer service number that is available. It provides callers with an automated menu that directs the caller to the appropriate representative or department.

If your purchase was made at a GameStop store, you may find that is easier to call the store directly. However, if that doesn't work, calling GameStop's corporate customer service might be your best option.

In addition to the general customer service number, there is also a separate number for PowerUp Rewards, GameStop's loyalty program.

Here are a few things you can do to help insure that your call to GameStop customer service goes smoothly:

  • Before calling, make sure that you have the necessary information to complete your call. This should include your order number, loyalty card number, the name and serial number of the product that you are inquiring about or any correspondence that you've received from GameStop regarding your issue.
  • If you are calling about a GameStop store, make sure you have the store address handy. Local store addresses can be found on your receipt or on the GameStop website.
  • Have a pen and paper handy when calling GameStop. Taking notes during your call can be a big help if you need to escalate your case.

How Do People Feel About Their Calls to GameStop Customer Support?

There appears to be a range of opinions on the quality of GameStop phone-based customer service. Frequent areas of concern are long wait times to talk to an agent, the politeness of agents and an ongoing problem of agents being unable to appropriately manage orders placed on the website.

What Kind of Issues Can GameStop Customer Support Resolve?

GameStop customer support agents can do things like check the status of an order, take a complaint about service at a local store, and initiate a refund for a product you bought online.

You can also ask for assistance with your loyalty club membership as well as gift cards that you've purchased. In some cases, a representative may also be able to provide assistance with using the GameStop website or helping you receive assistance with a product that does not appear to be working correctly.

What Can't Be Resolved by Phone With GameStop?

GameStop customer service representatives may be able to provide assistance with returns and status updates, but you will have to physically mail your product back to GameStop or bring the item to a GameStop store to get a refund. A GameStop agent may also have to direct you to a manufacturer if you are having difficulty operating a product that you have purchased online or through one of the company's retail stores.

What Can I Do If I Am Unhappy With My Call to GameStop?

If your call to GameStop didn't go well, don't give up on trying to resolve your concern. You still have options or resolving your situation.

First, review the notes you took during the call. If you didn't take notes, jot down what happened during your conversation with GameStop. You can refer to this in future conversations with GameStop customer service representatives.

Next, try calling back. Some customer service agents have more experience and knowledge than others. These representatives may be better able to provide assistance and resolve your complaint.

If calling doesn't work, you still have a few options. Visit GameStop online and fill out their customer service form. Another option is to get in touch via the company's social media platforms. Social media and email forms provide you with a record of your communications, which can be helpful if you need to involve a third-party, such as a credit card company, in your dispute.

Another option is to visit a GameStop store. An in-person conversation with a store associate or manager may be more effective in dealing with an issue that is not easily resolved over the phone.

Customer Number 800-883-8895 - by the Numbers

Numero di telefono da comporre800-883-8895
Richiamata disponibileNO
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven 9: 00-17: 00, Sab 10: 00-15: 00 EST
Il momento migliore per comporre il numero9:30
Naviga nel labirinto del telefono verso un essere umanoPremere 1 al primo menu.
Attesa media
Attesa corrente34
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, facebook, web
Qualità della comunicazione82%
Qualità dell'aiuto83%
Voti dei clienti7,863
Ultimo aggiornamento delle informazioniSun Oct 18 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

GameStop's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di GameStop, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un GameStop agente. Questo numero di telefono è il miglior numero di telefono di GameStop perché 20,202 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-883-8895 includono Refund a Charge, Lost Gift Card, Account Access, Gift Card Code Won't Work e altri problemi relativi al servizio clienti. Il call center GameStop in cui chiami ha dipendenti da Texas ed è aperto Mon-Fri 9am-5pm, Sat 10am-3pm EST in base ai clienti. In totale, GameStop ha 3 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di GameStop, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting GameStop - by phone or otherwise

Mentre 800-883-8895 è il miglior numero verde di GameStop, ci sono 6 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri GameStop clienti, è chiamare il loro 877-676-4263 numero di telefono per il loro Assistenza clienti dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via 877-676-4263 per Assistenza clienti. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare GameStop, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for GameStop.

What is GetHuman's Relationship to GameStop?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GameStop. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Playstation Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Booking.com Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Playstation or Booking.com. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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