AT&T Phone Number

Calling AT&T customer service faster by GetHuman

800-331-0500
Customer service
Current Wait: 24 min (14m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 8:15am
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Get to a live person fastest: Immettere il numero di telefono o premere 1, quindi 3, quindi 7, quindi 0, quindi 4, quindi 2, quindi 1 O Premere 0 # ogni volta che viene richiesto il numero di telefono

Reasons customers like you called recently

hi. my issue is that having a phone connection. bad recption.
40 minuti fa
We have six business locations and many AT&T services. The accounts for these services...
4 ore fa
My home phone has so much static on the line that we cannot hear the other party and th...
5 ore fa
I need my phone line number ********** disconnected because the phone is lost. If you c...
6 ore fa
My home phone ... landline ... is out! There is so much static on the line that...
7 ore fa
Cany make phone calls but cant receive them. I doubt understand why
16 ore fa
We have been dealing with AT&T for * days. We need HELP! Our phone is only * months old...
19 ore fa
I am trying to unlock my phone and have the imei and approval. I have tried a couple o...
un giorno fa
I was supposed to receive a call this morning from an advanced specialist in regards to...
un giorno fa
I want my money back for the service you guys cancelled next process I will be filing a...
un giorno fa
I can't make any calls from yesterday
un giorno fa
My internet has not been working for almost * months. Att has sent out Technitions on s...
un giorno fa
There is a passcode*password on my account that I DID NOT PUT ON MY ACCOUNT. I NEVER PU...
2 giorni fa
When I try to log in it shows my existing account closed. I want to sign up for auto pa...
2 giorni fa
email account is blocked**who do I contact ???
2 giorni fa
See more recent reasons for callingHelp me with my issue
How to call AT&T

Our Editor's Notes on AT&T's Phone-Based Customer Care

AT&T is a telecommunications, home security, Internet and cable TV provider. As the largest telecommunications company in the world, AT&T maintains a comprehensive customer support system to meet its customer's needs. Many customers strongly prefer to contact AT&T over the phone for a direct conversation with a customer service representative.

Why do People Call AT&T Customer Service?

People call AT&T for many reasons, including:

  • Starting, changing or canceling services
  • Purchasing and upgrading devices
  • Technical support
  • Scheduling service and installation visits
  • Learning how to return or drop off devices and equipment

Contacting the Right Division

AT&T offers multiple services, including mobile and landline phone service, security, Internet service, and both satellite and cable television. Some of these services are offered under specific brand names such as DirecTV and U-Verse. When contacting AT&T customer service by phone, make sure that you are calling the number for the division or service you need help with.

Another thing to consider when locating phone numbers for AT&T is that some divisions have different numbers for different types of services.

For example, there may be separate toll-free numbers for new service requests, billing questions and technical support. Each number may also be taking calls during different hours. Checking this information before calling can save you time and frustration.

Tips for Calling AT&T Customer Service

  • Before calling AT&T customer support, make sure you have your account number handy. You can find it on your bill or via your dashboard on AT&T's website.
  • Each AT&T service or division has different call center hours, so it's a good idea to check ahead of time so that you know when to call.
  • AT&T does offer phone support for people with disabilities, including TTY calling for those who are deaf or hearing impaired.

How do People Feel About AT&T Customer Service Calls?

There are numerous reports online from people who are unhappy with AT&T phone-based customer service. Complaints range from long wait times to inaccurate information provided by a representative to promises not kept. There are, however, many other reports from consumers who are pleased with the customer care that they've received from AT&T representatives.

Media Cases

One newspaper documented a case in which a long-time customer of AT&T asked for an extension on his auto-pay due to a family illness that had depleted his checking account. An AT&T phone representative granted the extension, but the account was still charged, resulting in large fees.

In another case, a customer relocated and wanted to transfer her AT&T services. AT&T responded by canceling her current loyalty points, sending her multiple bills for services instead of one consolidated bill. She ended up spending hours of her time on hold with AT&T phone-based customer service, and her issues still were not resolved despite many promises.

What Issues Can AT&T Customer Service Resolve Over the Phone?

AT&T can resolve many consumer issues over the phone, including technical support, billing issues, selecting different packages and starting or ending service. Issues that aren't so easily resolved via phone include problems with malfunctioning and aged equipment and devices. These items will have to be brought or shipped to a service center for repair or replacement.

What Can I do if I am Dissatisfied with AT&T Phone-Based Customer Service?

If you've hung up the phone after a call to AT&T customer service and feel demoralized because your case was not resolved, don't fret. There are other ways off addressing your concerns.

You might first want to write down what happened during your last call. Then, write out a description of your problem and your desired resolution. Having this information in writing can help you explain your situation to other customer service specialists when you talk to them.

From there, consider these options for addressing your concerns:

  • Try calling AT&T back: In some cases, the training and experience of a customer representative can make a huge difference when it comes to customer satisfaction. If your first call didn't resolve the matter, dial AT&T again. A different representative may be better able to understand your concerns and get your situation resolved.
  • Consider live chat: AT&T offers live chat through its website and app. If you feel that you express yourself better in writing, or want a written record of your conversation with a customer service representative, live chat might be your best option.
  • Reach out over social media: AT&T has accounts on several social media platforms. You can connect with a specialist who can research your issue and help you get matters sorted out. As with live chat, you'll also have a record of your conversation, which may be useful if you have to escalate your case.
  • Visit an AT&T retail store: A face-to-face consultation with a store associate may resolve your issue. In addition, visiting a store may be the best way to get hands-on technical support for equipment or devices.

Customer Number 800-331-0500 - by the Numbers

Numero di telefono da comporre
800-331-0500
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamando
Servizio clienti e account aziendali
Orari del call center
Lun-Ven 8: 00-18: 00 EST
Il momento migliore per comporre il numero
08:15
Naviga nel labirinto del telefono verso un essere umano
Immettere il numero di telefono o premere 1, quindi 3, quindi 7, quindi 0, quindi 4, quindi 2, quindi 1 O Premere 0 # ogni volta che viene richiesto il numero di telefono
Attesa media
Attesa corrente
24
Rango (tra i numeri di telefono)
1
Rango (complessivo)
1
Metodi alternativi
telefono, e-mail, facebook, web, twitter
Qualità della comunicazione
35%
Qualità dell'aiuto
30%
Voti dei clienti
48,677
Ultimo aggiornamento delle informazioni
Fri May 29 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

AT&T's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di AT&T, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un AT&T agente. Questo numero di telefono è il miglior numero di telefono di AT&T perché 220,254 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-331-0500 includono Cancel Service, Service Outage, Dispute a Charge, Device Support, Change Service e altri problemi relativi al servizio clienti. Il call center AT&T in cui chiami ha dipendenti da California, Florida, Georgia, Idaho, Iowa, Louisiana, Missouri, Montana, Oklahoma, Philippines, Texas ed è aperto Mon-Fri 8am-6pm EST in base ai clienti. In totale, AT&T ha 19 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di AT&T, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting AT&T - by phone or otherwise

Mentre 800-331-0500 è il miglior numero verde di AT&T, ci sono 23 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri AT&T clienti, è chiamare il loro 800-756-0134 numero di telefono per il loro nuovi clienti dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via 800-756-0134 per nuovi clienti. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare AT&T, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for AT&T.

What is GetHuman's Relationship to AT&T?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AT&T. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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