Playstation Phone Number

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800-345-7669
Customer service
Current Wait: 21 min (12m avg)
Hours: Mon- Fri: 8am-8pm PST; best time to call: 8:15am
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Reasons customers like you called recently

I'd like to report an issue regarding to my PSN login. It seems that someone logged int...
I'm having trouble to put my debit card on my PlayStation and I like to know how to fix it
I don't have my password of a email address for ps so I can't log in
Account info forgot it
So I was redeeming a $** Ps store voucher code and when I was redeeming it it said it w...
My PlayStation controller won’t connect back to my PlayStation. I plugged it in to my f...
I think my account was hacked and I would like to get it fixed however I can. Hopefully...
Want to change online ID back to old one
I can not log on to my ps* account i have the email and i am the account holder but i d...
Guten tag habe Leider meine psn code verloren die * monatige mitgliderschaft **Handelsr...
I cant find gta v on ps store
i got the message where it said “cannot start the ps*, connect the control using the US...
My PlayStation got stolen and I’ve tired to see who did it but the camera don’t work wh...
My psn email was changed last night by Unauthorized person. I think someone hacked it...
My child is the family manager. I want to change that to make myself the family manager...
See more recent reasons for calling

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Our Editor's Notes on Playstation's Phone-Based Customer Care

Playstation is a popular gaming brand with its own home consoles, accessories, magazines and online gaming platform. Because it is so incredibly popular, people from all over call Playstation every day.

Why Do People Call Playstation Customer Support?

People call Playstation customer support for many reasons including:

  • Technical support
  • Questions about refunds and replacements that can't be handled by a retailer.
  • Troubleshooting
  • Issues with web-based services

Best Practices for Calling Playstation Customer Service

Playstation offers phone-based customer service in different countries. Make sure that you are calling the service for your geographic area. In the United States and Canada, customer support is available by phone Monday through Friday, 9 am through 6 pm Pacific time. French-language customer support is available to Canadian callers.

How Do People Feel About their Calls to Playstation Customer Support?

Playstation users are generally happy with the service provided by Playstation, though many callers sometimes feel that they can get quicker resolutions by visiting the company's forums. The advantage to online forums is that experienced players are on these boards at all hours and can often provide good advice for dealing with all kinds of in-play and tech issues.

One thing to keep in mind is that Playstation does not provide support by email, which is upsetting to some players who are used to this level of service. If calling Playstation is inconvenient, you may need to use the forums or live chat options.

What Kind of Issues can Playstation Resolve Over The Phone?

Many issues can be resolved over the phone, including technical support for your online gaming account as well as questions about operating your devices, or inquiries about games.

What Issues Can't Be Easily Resolved with Playstation Phone-Based Customer Service?

Repairs and returns will require in-person action, including packing your item and either shipping it back to the company or returning it to a retail partner. You can, however, coordinate these steps via Playstation's phone-based customer service.

If you have ordered a Playstation magazine subscription through a third-party subscription service, you'll have to contact that service for questions about delivery issues, refunds and cancellations, or changing your address.

Contacting the retailer that sold you a Playstation product directly is likely your best option if you have a duplicate game or the item is within the allowed refund/exchange window for that retailer.

What Can I Do if Unhappy With my call to Playstation Customer Support?

If you get off the phone with Playstation customer support and are unhappy with how your call was, or was not, resolved, don't fret. You still have options.

First, take a minute to catch your breath and de-stress. Contacting Playstation again while you are still angry and frustrated is likely to backfire. Instead, try writing down or typing out what happened on the call. This will be useful when you contact Playstation and explain why you were unhappy with your previous contact.

Next, write out your most desired resolution: Do you want a refund? A product credit? A simple apology? Knowing what you want from Playstation customer support will help you in your quest for a resolution.

From there, try the following:

  • Call Playstation again. You might have a better rapport with the next representative that you talk to. He or she may also have more knowledge or experience and will be better equipped to address your concern.
  • Try a different way of getting in touch with Playstation. A live chat option is available every day of the week from 8 am to 8 pm Pacific time. Live chat also provides you with a written record of your communication, which can be very useful if you have to escalate your concerns.
  • Playstation does not offer email support as an option, but you can try its live product forums, which is monitored by Playstation employees. A third option is Twitter, where social media specialists are available to help.

Customer Number 800-345-7669 - by the Numbers

Numero di telefono da comporre800-345-7669
Richiamata disponibileNO
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven: 8: 00-20: 00 PST
Il momento migliore per comporre il numero08:15
Naviga nel labirinto del telefono verso un essere umanoPremere 1 o 0 in ciascun menu
Attesa media
Attesa corrente21
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, web, twitter, chat
Qualità della comunicazione73%
Qualità dell'aiuto88%
Voti dei clienti2,044
Ultimo aggiornamento delle informazioniFri Jul 30 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Playstation's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Playstation, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Playstation agente. Questo numero di telefono è il miglior numero di telefono di Playstation perché 156,720 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-345-7669 includono Hacked Account, Recover Account, Banned Account, Refund a Charge, Account Access e altri problemi relativi al servizio clienti. Il call center Playstation in cui chiami ha dipendenti da California, Phillipines ed è aperto Mon- Fri: 8am-8pm PST in base ai clienti. In totale, Playstation ha 1 numero di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Playstation, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Playstation - by phone or otherwise

Sebbene 800-345-7669 sia il miglior numero verde di Playstation, ci sono 4 modi totali per metterti in contatto con loro. Il modo migliore per parlare con il loro team di assistenza clienti potrebbe essere semplicemente quello di dire a GetHuman del tuo problema e farci provare a trovare il modo migliore per contattarli o trovare aiuto per quel particolare problema. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite Online Help per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Playstation, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Playstation.

What is GetHuman's Relationship to Playstation?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Playstation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Samsung Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or Samsung. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Playstation Contact Info

All Playstation contacts
Playstation Numero di telefonoBEST
Playstation Live Chat
Playstation Help desk
Playstation su Twitter
General customer information

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