Playstation Phone Number

Calling Playstation customer service faster by GetHuman

800-345-7669
Customer service
Current Wait: 14 min (13m avg)
Hours: Mon- Fri: 8am-8pm PST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Premere 1 o 0 in ciascun menu
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

My internet port is getting very bad and hard time keeping good connection even being w...
It wont let me connect to the internet on my ps* but everything else is connected to it
Someone used my debit card without my permission and got a game or something I don't ha...
I preordered the Playstation * on September **, but my debit card stopped working, I re...
I got logged out my psn account and cannot log back in because I forgot my email and password
I go to log into Fortnite and it says unable to sighn into your account for PlayStation...
When I try to play in vr mode, the screen turn to black with a loading whit white circles
My card was used without my approval I'm trying to get a refund as soon as possible
I want my PS* account removed
Not understanding why account suspended?
I can’t get in account.I dnt have my old phone to get verification code.
I have been logged out of the playstation Network and now csn not log back in as the nu...
My PlayStation won’t go into safe mode
I have been charged on my credit card and i dont have a playstation account i want my refund
Most important question ever. Is Cyberpunk **** going to be censored on the ps* version?
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Playstation's Phone-Based Customer Care

Playstation is a popular gaming brand with its own home consoles, accessories, magazines and online gaming platform. Because it is so incredibly popular, people from all over call Playstation every day.

Why Do People Call Playstation Customer Support?

People call Playstation customer support for many reasons including:

  • Technical support
  • Questions about refunds and replacements that can't be handled by a retailer.
  • Troubleshooting
  • Issues with web-based services

Best Practices for Calling Playstation Customer Service

Playstation offers phone-based customer service in different countries. Make sure that you are calling the service for your geographic area. In the United States and Canada, customer support is available by phone Monday through Friday, 9 am through 6 pm Pacific time. French-language customer support is available to Canadian callers.

How Do People Feel About their Calls to Playstation Customer Support?

Playstation users are generally happy with the service provided by Playstation, though many callers sometimes feel that they can get quicker resolutions by visiting the company's forums. The advantage to online forums is that experienced players are on these boards at all hours and can often provide good advice for dealing with all kinds of in-play and tech issues.

One thing to keep in mind is that Playstation does not provide support by email, which is upsetting to some players who are used to this level of service. If calling Playstation is inconvenient, you may need to use the forums or live chat options.

What Kind of Issues can Playstation Resolve Over The Phone?

Many issues can be resolved over the phone, including technical support for your online gaming account as well as questions about operating your devices, or inquiries about games.

What Issues Can't Be Easily Resolved with Playstation Phone-Based Customer Service?

Repairs and returns will require in-person action, including packing your item and either shipping it back to the company or returning it to a retail partner. You can, however, coordinate these steps via Playstation's phone-based customer service.

If you have ordered a Playstation magazine subscription through a third-party subscription service, you'll have to contact that service for questions about delivery issues, refunds and cancellations, or changing your address.

Contacting the retailer that sold you a Playstation product directly is likely your best option if you have a duplicate game or the item is within the allowed refund/exchange window for that retailer.

What Can I Do if Unhappy With my call to Playstation Customer Support?

If you get off the phone with Playstation customer support and are unhappy with how your call was, or was not, resolved, don't fret. You still have options.

First, take a minute to catch your breath and de-stress. Contacting Playstation again while you are still angry and frustrated is likely to backfire. Instead, try writing down or typing out what happened on the call. This will be useful when you contact Playstation and explain why you were unhappy with your previous contact.

Next, write out your most desired resolution: Do you want a refund? A product credit? A simple apology? Knowing what you want from Playstation customer support will help you in your quest for a resolution.

From there, try the following:

  • Call Playstation again. You might have a better rapport with the next representative that you talk to. He or she may also have more knowledge or experience and will be better equipped to address your concern.
  • Try a different way of getting in touch with Playstation. A live chat option is available every day of the week from 8 am to 8 pm Pacific time. Live chat also provides you with a written record of your communication, which can be very useful if you have to escalate your concerns.
  • Playstation does not offer email support as an option, but you can try its live product forums, which is monitored by Playstation employees. A third option is Twitter, where social media specialists are available to help.

Customer Number 800-345-7669 - by the Numbers

Numero di telefono da comporre800-345-7669
Richiamata disponibileNO
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven: 8: 00-20: 00 PST
Il momento migliore per comporre il numero08:15
Naviga nel labirinto del telefono verso un essere umanoPremere 1 o 0 in ciascun menu
Attesa media
Attesa corrente14
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, web, twitter, chat
Qualità della comunicazione72%
Qualità dell'aiuto89%
Voti dei clienti2,043
Ultimo aggiornamento delle informazioniSat Oct 24 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Playstation's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Playstation, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Playstation agente. Questo numero di telefono è il miglior numero di telefono di Playstation perché 156,720 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-345-7669 includono Recover Account, Hacked Account, Refund a Charge, Banned Account, Account Access e altri problemi relativi al servizio clienti. Il call center Playstation in cui chiami ha dipendenti da California, Phillipines ed è aperto Mon- Fri: 8am-8pm PST in base ai clienti. In totale, Playstation ha 1 numero di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Playstation, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Playstation - by phone or otherwise

Mentre 800-345-7669 è il miglior numero verde di Playstation, ci sono 4 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri Playstation clienti, è informare GetHuman del problema sopra riportato e farci trovare qualcuno che ti aiuti. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via Online Help per Customer Service. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Playstation, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Playstation.

What is GetHuman's Relationship to Playstation?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Playstation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our eBay Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Target Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like eBay or Target. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Playstation Contact Info

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!