US Postal Service Phone Number

Calling US Postal Service customer service faster by GetHuman

800-275-8777
Customer service
Current Wait: 26 min (22m avg)
Hours: Mon-Fri 8am-8:30pm, Sat 8am-6pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Per rintracciare un pacco / parlare con un essere umano di rintracciare un pacco. Se si desidera acquistare francobolli, premere 2 o pronunciare "Francobolli", quindi dire "Rappresentante". Ascolta e aspetta che parli. Se inserisci qualcosa prima di questo, non farà nulla. Premi 1 per tracciare un pacco o dire "Tracciamento". Pronuncia "Rappresentante" e verrai trasferito a un rappresentante

Reasons customers like you called recently

I have not received a package that says it was delivered.
I mailed a letter in September to Columbia ,Mo, It never reached destination. I maile...
Package says attempted delivery location unavailable. Location is available, gate is un...
Address says it's incorrect, it's not
My address is supposedly wrong. It's not
My package is about to be returned because y'all system is TRASH and y'all are some rea...
Lost mail and return receipt
Find package that is supposed to be picked up but is not at post office
I sent a package to AT&T with their return label on ********, and when I checked today...
* issues: Issue A: Scheduled pickup WEC********* did not occur today. US mail was deliv...
I am trying to find out when my package will be delivered. It was scheduled to be deli...
email was delivered to the wrong address. I need it ASAP.
international priority email.*showing arrive late than expect(expext nov **), no update...
I need to talk to somebody about a package I’m in Canada please call me back thank you
Can I used a printed box to ship, the box was delivered to me with weight, box dimensio...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on US Postal Service's Phone-Based Customer Care

The US Postal Service, also known as USPS, is a federal agency responsible for mail and package delivery throughout the United States. As you might expect, an agency with this much responsibility gets a lot of customer service calls.

Why Do People Call the US Postal Service for Customer Support?

People call the US Postal Service for a range of reasons, including:

  • Questions about postal rates
  • Questions about mailing restrictions on certain items or packages of large dimensions
  • Questions about mail delivery issues
  • Filing complaints about mail service
  • Inquiring about expected delivery times
  • Requesting an investigation into a package or letter that has gone missing
  • Filing an insurance claim
  • Questions about post office services, such as money orders and passport applications
  • Technical support for web-based services
  • Questions about customs
  • Questions about business accounts
  • Ordering stamps, postal supplies and packaging materials

Best Practices for Calling the US Postal Service

The US Postal Service operates multiple lines for customer service inquiries, including separate lines for ordering supplies, requesting technical support, general customer care, mail tracking, and TTY calls for the deaf and hard of hearing.

When you call, you'll be connected to an automated voice menu. If you want to speak to an agent, keep hitting "0" or say "agent" in response to a question.

Note: If you believe that your issue is primarily with your local post office, you can look up that office's number on the USPS.com website and call the office directly. This can be a particularly effective approach if you know that the location has a piece of mail that you are trying to collect.

How do Callers Feel About Their Interactions with USPS Customer Service?

Customers of the USPS seem to have a range of opinions about the quality of phone-based customer service that they receive. Many note that wait times can be very long and that customer service representatives don't always have access to the kind of information that can help callers get a resolution to their issues.

What Issues can the US Postal Service Customer Support Resolve by Phone?

US Postal Service phone agents can resolve or assist with many customer service issues over the phone, including:

  • Tracking packages or requesting an investigation into a missing package
  • Assisting with suspending service to an address
  • Record a complaint about service from a postal carrier or a

What Can't Be Resolved by Phone With the US Postal Service?

Some issues with the post office can't easily be resolved over the phone. These issues usually involve purchasing some postal products, such as money orders, that have to be paid for in person.

There may also be some delivery issues that require a postal customer to physically pick up a package at a local post office.

What can I do if I am Unhappy With My Call to the US Postal Service?

If you end your conversation with the US Postal Service's phone-based customer support and feel as though you've not gotten anything accomplished, don't fret. You still have options for getting your questions answered and your issues resolved.

First, review the notes you took during your call. If you didn't take notes, write down what you remember about your call. Having this information in front of you when you get back in touch with USPS customer service can be very helpful in keeping your conversation on track.

Second, call USPS back. The next representative that you speak to may have more time on the job or better training than the person who you spoke to on your first call.

If your second call does not go well, try contacting USPS through its website's email forms. It can take a while to receive a response, but customers report that they usually do hear back eventually from a customer service representative. Another option is to get in touch through the post office's social media accounts.

Other options include visiting a local post office and speaking to someone there. Some issues may require a face-to-face meeting with an employee before they get resolved.

While the post office does have an Inspector General, this office should only be contacted if you suspect that there is a serious violation of post office policy or laws governing the delivery of mail. These issues might include the theft of mail by a postal employee or an employee's misconduct.

Customer Number 800-275-8777 - by the Numbers

Numero di telefono da comporre800-275-8777
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call centerLun-Ven 8: 00-20: 30, Sab 8: 00-18: 00 EST
Il momento migliore per comporre il numero8:05
Naviga nel labirinto del telefono verso un essere umanoPer rintracciare un pacco / parlare con un essere umano di rintracciare un pacco. Se si desidera acquistare francobolli, premere 2 o pronunciare "Francobolli", quindi dire "Rappresentante". Ascolta e aspetta che parli. Se inserisci qualcosa prima di questo, non farà nulla. Premi 1 per tracciare un pacco o dire "Tracciamento". Pronuncia "Rappresentante" e verrai trasferito a un rappresentante
Attesa media
Attesa corrente26
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, facebook, email, web, twitter
Qualità della comunicazione80%
Qualità dell'aiuto83%
Voti dei clienti46,264
Ultimo aggiornamento delle informazioniSat Nov 28 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

US Postal Service's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di US Postal Service, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un US Postal Service agente. Questo numero di telefono è il miglior numero di telefono di US Postal Service perché 379,728 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-275-8777 includono Track a Package, Missing Package, Problem With a Delivery, Change of Address, Refund a Charge e altri problemi relativi al servizio clienti. Il call center US Postal Service in cui chiami ha dipendenti da Michigan, California ed è aperto Mon-Fri 8am-8:30pm, Sat 8am-6pm EST in base ai clienti. In totale, US Postal Service ha 6 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di US Postal Service, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting US Postal Service - by phone or otherwise

Mentre 800-275-8777 è il miglior numero verde di US Postal Service, ci sono 11 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri US Postal Service clienti, è chiamare il loro 800-610-8734 numero di telefono per il loro Individui non postali dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via 800-610-8734 per Individui non postali. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare US Postal Service, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for US Postal Service.

What is GetHuman's Relationship to US Postal Service?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Postal Service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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