FedEx Phone Number

Calling FedEx customer service faster by GetHuman

800-463-3339
Customer service
Current Wait: 12 min (12m avg)
Hours: 24 hours, 7 days; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Consegna mancanteTraccia un pacchettoProblema di consegnaAccesso all'accountRimborsare un addebitoA different issue
Get to a live person fastest: Premi 0 quindi inserisci 0 # per il numero di tracciamento

Reasons customers like you called recently

I purchased an item of a seat car cover on ******** which I paid a sum amount of money...
12 ore fa
I need to speak to a customer service representative about a missing package.
un giorno fa
Fedex package had an incorrect address provided from shipper. I'm trying to give them m...
un giorno fa
Not sure where package is coming from
un giorno fa
shipping issue - need to update apartment number
un giorno fa
Delivery to FedEx Office this morning failed and medication delivery has been reschedul...
un giorno fa
I need to schedule a one time pickup for a return to WalMart!
un giorno fa
package (***********************) not delivered as stated
un giorno fa
My package were supposed to be delivered today at **** Cedar Grove RD Conley Ga from Wa...
2 giorni fa
What types of ID can be used other than a license to pickup a package? Can copies be us...
2 giorni fa
Package was twice scheduled for delivery by the end of the day. The fedex driver showed...
2 giorni fa
Missed a payment shipment. I am trying to recover it. Please send it to me as soon as p...
2 giorni fa
A package i shipped went to the incorrect location. tracking number*************. it w...
2 giorni fa
At our business we received a door tag from FedEx last week. I tried to scan the tag a...
2 giorni fa
My building has a face mask must be worn by all delivery personnel in place. Your FedEx...
2 giorni fa
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on FedEx's Phone-Based Customer Care

FedEx is one of the largest delivery companies in the world. Considered to be a pioneer in overnight delivery as well as technological innovations such as real time tracking for consumers, FedEx handles substantial call volume at its customer service centers.

Why Do People Call FedEx Customer Support?

People call FedEx for a number of reasons, including:

  • Getting information on shipping letters and packages
  • Questions about billing and credit card charges
  • Tracking shipments and deliveries
  • Questions about policies on types of items that can and cannot be shipped
  • Opening investigations and insurance claims

Best Practices for Calling FedEx Customer Service

There are several things that you can do to help ensure that your call to FedEx customer service is a productive one:

  • Make sure you are calling the correct number for the country you are calling from. In addition, there are separate numbers for billing calls as well as freight shipments. If you are deaf or hard of hearing, FedEx offers multiple options for getting in touch via TDD and relay.
  • Have any relevant documentation and information in front of you at the time of your call. This might include tracking numbers, receipts, invoices, credit card statements, as well as the addresses of both sender and receiver.
  • You may want to take notes during your call, so have pen and paper handy.

Note: Like many businesses, FedEx uses an automated voice System to direct your call. If you wish to speak to a representative, simply push "0" or say "representative" when the system asks why you are calling.

How do Consumers Feel About Calling FedEx Customer Service?

Reports on FedEx phone-based customer service tend to be mixed. Some customers are very happy with the service that they have received, while others have some issues with the efficacy of FedEx's resolution process.

One type of issue that some consumers complain about is FedEx's inability to promptly and efficiently file claims for items that are damaged while in transit. Consumers claim that FedEx can be uncooperative and that it sometimes takes escalation to third-party advocates to address damage claims.

What Kind of Issues can FedEx Customer Service Representative Resolve?

FedEx representatives can do many things to help you with shipping items and getting problems resolved. Representatives can answer your questions about shipping issues, direct you to places where you can drop off a shipment or purchase services, and provide tracking information.

In addition, a FedEx customer service agent can also open an investigation into an item that seems to have been lost during the shipping process and can also open a claim for damages.

FedEx can also arrange to have a driver come and pick up an item at your home or office.

What Can't Be Resolved With a Call to FedEx Customer Service?

FedEx customer service may not be able to provide much assistance if you and a third-party have a conflict over the delivery or non-delivery of a package. For example, if FedEx delivers a package that you have sent to another person or business and provides you with proof of delivery, FedEx may refuse to pay a lost package claim if the receiver says that he or she never received the item.

What Should You Do If You Have an Unsuccessful Call with FedEx?

Sometimes, and despite your best efforts, a call to FedEx goes awry. This may be due to a communication issue between you and the representative, FedEx's policies, or some other reason. While this can be frustrating, you shouldn't give up on achieving your desired resolution. Here are some things that you can do:

  • Review any notes that you took during your first call. If you didn't take notes, spend a few moments recalling what took place in writing what you remember down. This can be very useful if you have to escalate your case with FedEx.
  • Call FedEx back. The next representative you speak to might be in a better position to provide assistance.
  • If phone calls don't seem to work, try a different way of getting in touch with FedEx.These methods include sending an email, sending a letter via postal mail or contacting FedEx on social media. All of these options have the advantage of providing you with a written record of your communication with FedEx.

Customer Number 800-463-3339 - by the Numbers

Numero di telefono da comporre
800-463-3339
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamando
Assistenza clienti
Orari del call center
24 ore, 7 giorni
Il momento migliore per comporre il numero
8:05
Naviga nel labirinto del telefono verso un essere umano
Premi 0 quindi inserisci 0 # per il numero di tracciamento
Attesa media
Attesa corrente
12
Rango (tra i numeri di telefono)
1
Rango (complessivo)
1
Metodi alternativi
telefono, chat, e-mail, facebook, twitter, web
Qualità della comunicazione
83%
Qualità dell'aiuto
72%
Voti dei clienti
3,052
Ultimo aggiornamento delle informazioni
Thu May 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

FedEx's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di FedEx, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un FedEx agente. Questo numero di telefono è il miglior numero di telefono di FedEx perché 87,216 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-463-3339 includono Missing Delivery, Track a Package, Delivery Problem, Account Access, Refund a Charge e altri problemi relativi al servizio clienti. Il call center FedEx in cui chiami ha dipendenti da Maryland, Spain, India, Philippines ed è aperto 24 hours, 7 days in base ai clienti. In totale, FedEx ha 2 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di FedEx, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting FedEx - by phone or otherwise

Mentre 800-463-3339 è il miglior numero verde di FedEx, ci sono 9 modi totali per metterti in contatto con loro. Il prossimo modo migliore per parlare con il loro team di assistenza clienti, secondo altri FedEx clienti, è chiamare il loro 800-622-1147 numero di telefono per il loro Fatturazione dipartimento. Oltre a chiamare, la prossima opzione preferita per i clienti in cerca di aiuto è via Live Chat per Technical Support. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare FedEx, faccelo sapere in modo che possiamo condividere con altri clienti. And you can click here if you want to compare all the contact information we've gathered for FedEx.

What is GetHuman's Relationship to FedEx?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like FedEx. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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