Western Union Phone Number

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800-999-9660
Customer service
Current Wait: 14 min (11m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
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Reasons customers like you called recently

Need tracking number to pick up refund.*I cancelled this Transfer and refund was approv...
due to a technical error, we are unable to proceed with your request please try again l...
due to a technical error we are unable to proceed with your request please try again la...
I sent money to Philippines ladt September **, the receiver cannot claim the money sayi...
Hello, my name is Ayoub Raghei, from Morocco. I have been experiencing problems for a w...
western union tel * **** *** *** *probl*me r*solu
****** *** ***** ** **** ** ***** ******
Im block from receiving and sending money due to i used to receive money for people usi...
I have questions regarding a refund request. I already sent a form but I still need to...
I need assistance with adding a credit card for payment.
Amount transferred *,***.** Turkish liras
veya Al-Zaraat Bank arac*l***yla Bat* Haziran transferini geri *ekmeme engel oluyor?**B...
Hello, my name is Dina tareq Rababa, I have been dealing with Western Union for years...
I need to speak to a live person
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Western Union's Phone-Based Customer Care

Western Union is a financial services company that is perhaps best known for providing money transfer options, bill pay services and selling money orders. With customers all over the world, Western Union operates very busy customer call centers.

Why Do People Call Western Union Customer Support?

People call Western Union customer support for a range of reasons, including:

  • Questions about products and services
  • Technical support for using the Western Union website
  • Tracking money transfers, bill payments, and money orders
  • Reporting fraud
  • Help in finding a local Western Union office or authorized agent

Best Practices for Calling Western Union Customer Service

Western Union has separate numbers for people calling for standard customer service, technical support in using the website and reporting fraud. There is also a separate number for those who need TTY services. Make sure you are calling the correct number before contacting Western Union.

When you call, please have any documentation pertinent to your case in front of you. This may include receipts, confirmation numbers or the address of the Western Union agent that you used in a transaction.

Because of the sensitive nature of Western Union transactions, be sure that you have pen and paper available so that you can take notes during your call. You. may need to take down confirmation or tracking numbers.

How Do People Feel About Their Calls to Western Union Customer Support?

When it comes to satisfaction with phone-based customer service, Western Union is in a unique category. Because money transfers happen quickly, with few controls on the process, many scammers use Western Union to defraud their victims. This means that Western Union may well be getting a lot of calls from distressed people. This can skew the way callers perceive their interaction with Western Union.

In general, however, many people are satisfied with the service provided by Western Union's customer support. Representatives provide information in a timely and accurate way and are often quite patient with distressed callers.

What Kind of Issues Can Western Union Customer Support Resolve?

Western Union customer support can provide you with information on the status of a payment that you have sent or are supposed to receive. Western Union can also track money orders or bill payments.

What Can't Be Resolved by Phone With Western Union?

There are some Western Union products and services that you will need to purchase or use in person. To purchase a money order, for example, you will have to visit a Western Union location or authorized agent. If you need a refund on a money order, you must fill out a form and fax it to Western Union.

In most cases, Western Union cannot refund money transfers even if you were the victim of fraud. The company does provide extensive information on its site regarding ways that you can prevent being victimized by fraudsters. Reviewing this information before making a purchase is a good way to protect your interests.

What Can I Do If I Am Unhappy With My Call to Western Union?

Despite your best efforts, you may find yourself getting off the phone with Western Union feeling that you were unable to resolve your issue. If this is the case, don't fret. You still have options.

If you took notes during your call, review them. If you didn't take notes, write down what you remember from your original conversation. These details will be useful

Next, call Western Union back. The customer service representative that you speak with on your second call may have more experience or training that allows him or her to get your problem resolved.

If you are unable to get things resolved after a second call to Western Union, try getting in touch using a different method. Western Union does offer customer service via live chat, as well as email. Both options provide you with the added bonus of a transcript of your conversation, which can be useful if you need to file a dispute.

Another option is to send a letter via postal mail to Western Union. This is a slower method of reaching a resolution, but it can be an effective way of addressing a complex case. Be sure to send your letter via a trackable delivery method.

If you are unable to resolve a situation through Western Union through its customer service department, you can contact the financial services commission in your state to open a complaint.

Customer Number 800-999-9660 - by the Numbers

Numero di telefono da comporre800-999-9660
Richiamata disponibile
Chiamata ricevuta da una persona reale
Dipartimento che stai chiamandoAssistenza clienti
Orari del call center24 ore, 7 giorni
Il momento migliore per comporre il numero08:15
Naviga nel labirinto del telefono verso un essere umanoPremere 1, quindi tenere premuto 0
Attesa media
Attesa corrente14
Rango (tra i numeri di telefono)1
Rango (complessivo)1
Metodi alternativitelefono, chat, web, facebook
Qualità della comunicazione74%
Qualità dell'aiuto87%
Voti dei clienti5,037
Ultimo aggiornamento delle informazioniMon Sep 26 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Western Union's Best Toll-Free/800 Customer Phone Number

Questo è il miglior numero di telefono di Western Union, l'attesa in tempo reale in attesa e gli strumenti per saltare attraverso quelle linee telefoniche per arrivare direttamente a un Western Union agente. Questo numero di telefono è il miglior numero di telefono di Western Union perché 74,682 clienti come te hanno utilizzato queste informazioni di contatto negli ultimi 18 mesi e ci hanno fornito feedback. I problemi comuni affrontati dall'unità di assistenza clienti che risponde alle chiamate a 800-999-9660 includono Blocked Account, Cancel Transfer, Trouble Receiving a Payment, Update Account Info, Missing Transfer e altri problemi relativi al servizio clienti. Il call center Western Union in cui chiami ha dipendenti da California, Texas, Florida, New York ed è aperto 24 hours, 7 days in base ai clienti. In totale, Western Union ha 4 numeri di telefono. Non è sempre chiaro quale sia il modo migliore per parlare con i rappresentanti di Western Union, quindi abbiamo iniziato a compilare queste informazioni basate sui suggerimenti della community dei clienti. Continua a condividere le tue esperienze in modo che possiamo continuare a migliorare questa risorsa gratuita.

Contacting Western Union - by phone or otherwise

Sebbene 800-999-9660 sia il miglior numero verde di Western Union, ci sono 7 modi totali per metterti in contatto con loro. Il secondo modo migliore per parlare con il proprio team di assistenza clienti, secondo altri Western Union clienti, è chiamare il loro numero di telefono 800-448-1492 per il loro reparto Hotline per le frodi. Oltre alla chiamata, la prossima opzione preferita per i clienti che cercano aiuto è tramite 800-448-1492 per Hotline per le frodi. Se ritieni che queste informazioni siano inesatte o conosci altri modi per contattare Western Union, faccelo sapere in modo che possiamo condividerle con altri clienti. And you can click here if you want to compare all the contact information we've gathered for Western Union.

What is GetHuman's Relationship to Western Union?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Western Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Western Union Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Western Union contacts
Western Union Numero di telefonoBEST
Western Union Live Chat
Western Union Help desk
Western Union su FB / Messenger
General customer information

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