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Ubisoft Customer Service

Ways to contact Ubisoft and solve common issues

Use Ubisoft's Phone Number

Ubisoft's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call Ubisoft Customer Service

If you think your issue may not warrant a phone call, you can also read below for answers to common questions.

You can also scan over all the phone and non-phone-based contact information we've gathered for Ubisoft

Contacting Ubisoft customer support

Below you can compare and contrast the 4 ways to contact Ubisoft by looking at which ones are the fastest and which ones other customers recommend the most for solving Ubisoft customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ubisoft across the following channels: Phone, Chat, Web, Facebook.

Phone number / contact	Wait	Votes
919-460-9778 Supporto tecnico	3 min	296
Live Chat at support.ubi.com Supporto tecnico	10 min	95
Online Help at support.ubi.com Supporto tecnico	<14 ore	298
facebook.com/UbisoftSupport Assistenza clienti	38 min	165

Ubisoft: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Ubisoft.

Come posso recuperare il mio account Ubisoft? Se sei bloccato dal tuo account Ubisoft, o se hai semplicemente bisogno di reimpostare la password, abbiamo la guida per te. Read more

Come posso contattare l'assistenza clienti Ubisoft? Ubisoft is one of the best, if not the best, gamer developer, distributor, and publisher. Suppose you have any issue that you need to bring to the attention of Ubisoft. In that case, you can reach the... Read more

Come posso cancellare il mio account Ubisoft? This article discusses how to close your Ubisoft account. Detailed instructions are provided for account closure. Instructions are also given for unsubscribing and unlinking to Ubisoft as a soft option... Read more

Cosa devo fare se nel mio account Ubisoft mancano degli articoli? Se hai pagato per articoli mancanti e se hai notato degli articoli mancanti nel tuo account, ecco come risolvere il problema in una guida facile da risolvere. Read more

Come faccio a trasferire un gioco sul mio altro account Ubisoft? If you want to transfer a game to another Ubisoft account, log in to the account that owns the game. Then, go to the Ubisoft Account website and click Manage my games. This will bring you to a page where... Read more

Come ottengo una conferma dell'account per Ubisoft? Learn how to confirm your Ubisoft account. Account verification helps users keep their accounts secure, and it also gives Ubisoft a simple way to contact them for special offers and promotions. Once you... Read more

Come faccio a cambiare la lingua su un gioco Ubisoft? Language can make or break a game. If you're playing an Ubisoft game, and want to change the language of that game, there are several options you can try. First, find out what languages are supported by... Read more

There's more!

Click below to show 3 more questions, answers, and complete guides to common Ubisoft customer support problem.

See all 10 solutions...

Recent reasons customers contacted Ubisoft:

I changed my subscription to the multi access plan, got charged and now im unable to ac...

So my mother but *, *** riders Republic coins for me to get the new career she got it t...

I need you to change the delivery address.

There is something written wrong in the german version

i no longer have access to my Ubisoft account email and i would like to change it to th...

Good afternoom my acount Ubisoft was hacker

I've been trying to get in contact with Ubisoft support in regards to unlinking my Play...

Account won’t link to steam to allow * step verification of rainbow six siege so I can...

Hello, my account has been banned for ** days, but I have not done any implants, and I...

I got banned for disconnecting from a match and I tried to renter but it wouldn't let me

**Ubisoft Connect**************************Ubisoft Connect***********@***.com...

i cant do varification for my phone number and now it says try again later

bonjours jais prix l abonnement Ubisoft * jais pu t*l*charger les jeux et le souci c es...

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Does GetHuman work with Ubisoft?

GetHuman does not work with Ubisoft's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ubisoft at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ubisoft's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!