Ubisoft Customer Service

Ways to contact Ubisoft and solve common issues

Use Ubisoft's Phone Number

Ubisoft's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Ubisoft

Contacting Ubisoft customer support

Below you can compare and contrast the 4 ways to contact Ubisoft by looking at which ones are the fastest and which ones other customers recommend the most for solving Ubisoft customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ubisoft across the following channels: Phone, Chat, Web, Facebook.

Phone number / contactWaitVotes
Supporto tecnico
3 min296
Live Chat at support.ubi.com
Supporto tecnico
10 min95
Online Help at support.ubi.com
Supporto tecnico
<14 ore298
Assistenza clienti
38 min165

Ubisoft: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Ubisoft.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Ubisoft customer support problem.

Recent reasons customers contacted Ubisoft:

I changed my subscription to the multi access plan, got charged and now im unable to ac...
So my mother but *, *** riders Republic coins for me to get the new career she got it t...
I need you to change the delivery address.
There is something written wrong in the german version
i no longer have access to my Ubisoft account email and i would like to change it to th...
Good afternoom my acount Ubisoft was hacker
I've been trying to get in contact with Ubisoft support in regards to unlinking my Play...
Account won’t link to steam to allow * step verification of rainbow six siege so I can...
Hello, my account has been banned for ** days, but I have not done any implants, and I...
I got banned for disconnecting from a match and I tried to renter but it wouldn't let me
**Ubisoft Connect**************************Ubisoft Connect***********@***.com...
i cant do varification for my phone number and now it says try again later
bonjours jais prix l abonnement Ubisoft * jais pu t*l*charger les jeux et le souci c es...
More customer issues

Help me with my issue

Does GetHuman work with Ubisoft?

GetHuman does not work with Ubisoft's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ubisoft at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ubisoft's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Ubisoft at a Glance

Ubisoft ha 1 opzione di chat
Ubisoft non ha email del cliente
Ubisoft ha 1 forum di assistenza
Ubisoft non ha handle di Twitter
Ubisoft ha 1 pagina Facebook
Contact information overview

Answered on this page:

How do I appeal a ban from Ubisoft?
How Do I Get My Activation Key for Ubisoft?
Solutions to common issues

Contacting Other Companies

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