Incomplete installation issue.*Internet is on, cable is not.*Message on my on-line web...

GetHuman5304226's problema del servizio clienti con Optimum da settembre 2020

Aiuto per il mio problema Optimum
First: share to improve GetHuman5304226's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5304226 may need:
Nome del titolare del conto, indirizzo di fatturazione, numero di telefono sul conto, PIN / password e ultimi 4 di SSN
The issue in GetHuman5304226's own words
Incomplete installation issue.*Internet is on, cable is not.*Message on my on-line web account says "unable to load cable boxes."**This is day * of this issue that begin yesterday at **:** am*Technician installs * boxes.*I have been told several stories.*Bottom line seems to be for sales to add and activate service.*Sales appears to be having a hard time doing that.

GetHuman5304226 did not yet indicate what Optimum should do to make this right.

How GetHuman5304226 fixed the problem

We are waiting for GetHuman5304226 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Hai anche Optimum problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Optimum

Problema del servizio clienti
Reported by GetHuman5304226
set 26º, 2020 - 2 mesi fa
Not resolved
Visto da 2 clienti finora
Problema simile a 5906 altri
0 clienti che seguono questo

Timeline

GetHuman5304226 ha iniziato a lavorare su questo problema
set 26º 9:04pm